https://turbotax.community.intuit.ca/community/getting-started/discussion/i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-file-you/01/3623850#M42792 Where can I get support??? Thu, 03 Apr 2025 17:11:16 GMT RaccoonDad 2025-04-03T17:11:16Z https://turbotax.community.intuit.ca/community/getting-started/discussion/i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-file-you/01/3623850#M42792 Where can I get support??? Thu, 03 Apr 2025 17:11:16 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-file-you/01/3623850#M42792 RaccoonDad 2025-04-03T17:11:16Z https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-fi/01/3624226#M42802 <P><SPAN style="color:black;font-size:12.0pt;">Please try uninstalling &amp; reinstalling the program using the&nbsp;</SPAN><A href="https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/download-products/download-cd-download-edition-turbotax/L8NgOJdEs_CA_en_CA" target="_blank"><SPAN style="color:hsl(240, 75%, 60%);font-size:12.0pt;"><U>download from our website</U></SPAN></A><SPAN style="color:black;font-size:12.0pt;">. It will not delete any of your saved returns.</SPAN></P><P>&nbsp;</P><P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/8e703be0-52ab-448d-8003-069a93131ab0.default/SM%20SAY%20THANKS%203.png" /></P> Thu, 03 Apr 2025 18:41:01 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-fi/01/3624226#M42802 TurboTax_Susan 2025-04-03T18:41:01Z https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-fi/01/3630411#M42939 <P>PERFECT!!!!<BR />Thanks so much,</P><P>Glenn</P> Sun, 06 Apr 2025 13:05:12 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-fi/01/3630411#M42939 RaccoonDad 2025-04-06T13:05:12Z https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-fi/01/3631070#M42957 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);">@glennsahli</SPAN> Glad that issue is resolved. Thanks for the update!</P> Sun, 06 Apr 2025 17:31:19 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-m-getting-an-error-message-turbotax-has-encountered-a-corrupt-or-incompatible-resource-fi/01/3631070#M42957 TurboTaxAniqua 2025-04-06T17:31:19Z