topic Re: Cannot start turbo tax. Help? in Getting started

Cannot start turbo tax. Help?

susieandfred — Thu, 03 Apr 2025 18:52:46 GMT

cannot load the latest fix.

Re: Cannot start turbo tax. Help?

TurboTax_Susan — Thu, 03 Apr 2025 19:07:37 GMT

Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns.

Re: Cannot start turbo tax. Help?

susieandfred — Thu, 03 Apr 2025 19:16:14 GMT

I can do this but I no longer have my code. Help!

Re: Cannot start turbo tax. Help?

susieandfred — Thu, 03 Apr 2025 19:17:50 GMT

I still have the download file on my pc.

Re: Cannot start turbo tax. Help?

TurboTax_Susan — Thu, 03 Apr 2025 20:20:33 GMT

Yes, but the download you have on your computer doesn't have the latest updates which are in the download on our website. When you reinstall, you'll be asked to sign & and your code will be there.

Re: Cannot start turbo tax. Help?

susieandfred — Sun, 06 Apr 2025 11:28:51 GMT

Did not help me.

Re: Cannot start turbo tax. Help?

TurboTaxAniqua — Sun, 06 Apr 2025 17:25:12 GMT

Could you please provide us with more information so we can assist you in a better way? Are you getting any error message?