topic "We are sorry, we are having trouble authorising your credit card. Please verify your billing address, card number, and CVV and try again." in Getting started

"We are sorry, we are having trouble authorising your credit card. Please verify your billing address, card number, and CVV and try again."

fonseca-laura — Mon, 21 Apr 2025 20:41:48 GMT

Trying to pay but always getting this message. I've tried many different credit cards (pre-paid or not)

TurboTax_Susan — Tue, 22 Apr 2025 19:27:40 GMT

Please contact our phone support team as they will be able to assist you further.

Note: You need a Canadian or US Credit card to pay for TurboTax Online. However, you can also use the mobile app and pay using Google Pay/Apple Pay.