I cannot pay for my Turbo tax products. I get the error "We are sorry, we are having trouble authorising your credit card." But I see the transaction on my credit card.

ninalouw — Tue, 29 Apr 2025 21:35:26 GMT

Re: I cannot pay for my Turbo tax products. I get the error "We are sorry, we are having trouble authorising your credit card." But I see the transaction on my credit card.

kim-n — Wed, 30 Apr 2025 15:31:58 GMT

Hi there,
The charge you're seeing on your credit card is a hold amount, can you please try again in a few hours.
If you are still having issues, please contact our phone support team as they will be able to assist you further.

Thanks so much!

Kim

topic Re: I cannot pay for my Turbo tax products. I get the error "We are sorry, we are having trouble authorising your credit card." But I see the transaction on my credit card. in Getting started

I cannot pay for my Turbo tax products. I get the error "We are sorry, we are having trouble authorising your credit card." But I see the transaction on my credit card.

Re: I cannot pay for my Turbo tax products. I get the error "We are sorry, we are having trouble authorising your credit card." But I see the transaction on my credit card.