topic Re: downloas problems in Getting started

downloas problems

Kitera — Wed, 23 Apr 2025 17:33:54 GMT

I downloaded the program when I was in Mexico. It didn't work that well and kept asking me to reload the program - which I did many times. I completed two simple taxes filings. When I tried to download from CRA it seems to work but never completed the download

I am not back in Canada and having the same issues - it just keeps telling me to reload the progam and I cannot get it working. It is the premier version so I know I have quite a few filings left but can't make the program work any longer

Re: downloas problems

mirvine1 — Wed, 30 Apr 2025 19:30:55 GMT

Hi @Kitera
If you have bought TurboTax Desktop, you will be asked for the licence code when you install the software. Please see this TurboTax FAQ for more information on the licence code: Where is my TurboTax licence code? You can download the current version of TurboTax Desktop edition here: Choose the current TurboTax Desktop edition you need (for Windows). You can download older versions of TurboTax Desktop edition here: Where can I download the Desktop edition of TurboTax?