topic Re: I entered on Basic, &amp; was offered upgraded Service for $70.00; since I agreed to upgrade, no ... in Getting started https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-entered-on-basic-was-offered-upgraded-service-for-70-00-since-i-agreed-to-upgrade-no/01/3682395#M44058 <P>If you're using a TurboTax Live product, you can:</P> <UL> <LI>Select&nbsp;<STRONG>Live Tax Advice</STRONG>&nbsp;to connect with a TurboTax specialist.</LI> <LI>Select&nbsp;<STRONG>Help</STRONG>&nbsp;to connect with the TurboTax Virtual Assistant.</LI> </UL> <P>Please see this TurboTax Canada FAQ for instructions on how to schedule a review: <A href="https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/turbotax-live-assist-review-submit-return-review/L73bPDMpw_CA_en_CA" target="_blank">In TurboTax Live Assist &amp; Review, how do I submit my return for review?</A></P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/18ab4eba-66fa-4597-83eb-ce50ea8353de.default/SM%20SAY%20THANKS%203.png" /></P> <P>&nbsp;</P> Thu, 08 May 2025 14:52:20 GMT TurboTax_Susan 2025-05-08T14:52:20Z I entered on Basic, & was offered upgraded Service for $70.00; since I agreed to upgrade, no help has been been visible, where are the live assistants? https://turbotax.community.intuit.ca/community/getting-started/discussion/i-entered-on-basic-was-offered-upgraded-service-for-70-00-since-i-agreed-to-upgrade-no-help-has-been/01/3680799#M43970 How do I contact a live assistant? Sat, 03 May 2025 01:09:08 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/i-entered-on-basic-was-offered-upgraded-service-for-70-00-since-i-agreed-to-upgrade-no-help-has-been/01/3680799#M43970 okbobk2216 2025-05-03T01:09:08Z Re: I entered on Basic, & was offered upgraded Service for $70.00; since I agreed to upgrade, no ... https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-entered-on-basic-was-offered-upgraded-service-for-70-00-since-i-agreed-to-upgrade-no/01/3682395#M44058 <P>If you're using a TurboTax Live product, you can:</P> <UL> <LI>Select&nbsp;<STRONG>Live Tax Advice</STRONG>&nbsp;to connect with a TurboTax specialist.</LI> <LI>Select&nbsp;<STRONG>Help</STRONG>&nbsp;to connect with the TurboTax Virtual Assistant.</LI> </UL> <P>Please see this TurboTax Canada FAQ for instructions on how to schedule a review: <A href="https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/turbotax-live-assist-review-submit-return-review/L73bPDMpw_CA_en_CA" target="_blank">In TurboTax Live Assist &amp; Review, how do I submit my return for review?</A></P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/18ab4eba-66fa-4597-83eb-ce50ea8353de.default/SM%20SAY%20THANKS%203.png" /></P> <P>&nbsp;</P> Thu, 08 May 2025 14:52:20 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-i-entered-on-basic-was-offered-upgraded-service-for-70-00-since-i-agreed-to-upgrade-no/01/3682395#M44058 TurboTax_Susan 2025-05-08T14:52:20Z