topic getting message: this license code is already linked to another account. error code 608. i'm the only user. in Getting started

getting message: this license code is already linked to another account. error code 608. i'm the only user.

gexsfox — Fri, 04 Jul 2025 15:37:33 GMT

first install on windows 10 old computer, new computer windows 11. didn't the error message on windows 10

Re: getting message: this license code is already linked to another account. error code 608. i'm ...

TurboTax_Susan — Fri, 04 Jul 2025 16:06:40 GMT

Are you using the same TurboTax account on both computers? It needs to be the same TurboTax/Intuit account. What Windows account you are using doesn't matter.