topic Re: CRA doesn't have enough personal info on file and has refused access to an updated CRA securi... in Getting started https://turbotax.community.intuit.ca/community/getting-started/discussion/re-cra-doesn-t-have-enough-personal-info-on-file-and-has-refused-access-to-an-updated-cra-securi/01/3694961#M44309 <P>This page has all the ways to contact the CRA: <A href="https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html" target="_blank">Contact the Canada Revenue Agency</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/b093eaec-2bf6-45b1-9618-0399c1e55966.default.png" /></P> Fri, 25 Jul 2025 14:56:43 GMT TurboTax_Susan 2025-07-25T14:56:43Z CRA doesn't have enough personal info on file and has refused access to an updated CRA security number - is there a mailing address or another way to contact them? Thanks https://turbotax.community.intuit.ca/community/getting-started/discussion/cra-doesn-t-have-enough-personal-info-on-file-and-has-refused-access-to-an-updated-cra-security/01/3694960#M44308 *They stated I would need to send a letter requesting my security number. I wondered if there was an easier way since they can't proceed with a phone call. Fri, 25 Jul 2025 14:42:43 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/cra-doesn-t-have-enough-personal-info-on-file-and-has-refused-access-to-an-updated-cra-security/01/3694960#M44308 emmaraine101 2025-07-25T14:42:43Z Re: CRA doesn't have enough personal info on file and has refused access to an updated CRA securi... https://turbotax.community.intuit.ca/community/getting-started/discussion/re-cra-doesn-t-have-enough-personal-info-on-file-and-has-refused-access-to-an-updated-cra-securi/01/3694961#M44309 <P>This page has all the ways to contact the CRA: <A href="https://www.canada.ca/en/revenue-agency/corporate/contact-information/telephone-numbers.html" target="_blank">Contact the Canada Revenue Agency</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/b093eaec-2bf6-45b1-9618-0399c1e55966.default.png" /></P> Fri, 25 Jul 2025 14:56:43 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-cra-doesn-t-have-enough-personal-info-on-file-and-has-refused-access-to-an-updated-cra-securi/01/3694961#M44309 TurboTax_Susan 2025-07-25T14:56:43Z