topic need to reinstall Turbotax 2025 due to defective laptop? in Getting started

need to reinstall Turbotax 2025 due to defective laptop?

rich513564 — Fri, 27 Feb 2026 16:58:50 GMT

I want to retain the number Turbotax 2025 program used

Re: need to reinstall Turbotax 2025 due to defective laptop?

TurboTaxAniqua — Fri, 27 Feb 2026 17:41:31 GMT

Where did you buy the product? Is this a retail product? I can't find any orders under the email address you provided if you purchased it directly from us.

If you made a retail purchase, we do not know what your license code is. If you still have access to the previous download, I can send you instructions on where to find a license code in the installed product. Please let me know.

Re: need to reinstall Turbotax 2025 due to defective laptop?

rich513564 — Mon, 02 Mar 2026 15:41:48 GMT

I still have the licence code since I bought the Turbotax 2025 package from Costco. Unfortunately my computer's harddrive die so I needed to reinstalled to my other computer. I just wanted to know since the Turbotax allowed the installation on three computer. So, with my hard drive die with my first installation. Do I still have the same three computers installation allowance.

Many thanks!

Re: need to reinstall Turbotax 2025 due to defective laptop?

TurboTaxAniqua — Mon, 02 Mar 2026 15:49:13 GMT

@rich513564 Because you used the license code once, you only have two installations left out of three.