TROUBLE ACTIVATE MY TURBOTAX SOFTWARE

user17734298347 — Fri, 13 Mar 2026 19:31:52 GMT

I purchased the software in COSTOCO online ON FEb 19,2026 ,can not activate it by using 16 -code now.

it shows the licence code is already linked to anotheraccount. Error 608.

I used my account email: [email address removed],

I am not sure if it means I need to use my another email: [email address removed] that one may be used when I purchased it.

Can u please help me to figigure it out?

thanks

Re: TROUBLE ACTIVATE MY TURBOTAX SOFTWARE

TurboTax_Susan — Fri, 13 Mar 2026 19:45:43 GMT

Yes, you need to use the same account that you used when you first used the code.

If you are still not able to resolve your code issue, please contact our phone support team phone support team for more assistance.