topic Installed the Turbo Tax software to my laptop. Did the first return and won't let me file. Message: &quot;Turbo Tax unable to download updates. Error Code: TT801. in Getting started https://turbotax.community.intuit.ca/community/getting-started/discussion/installed-the-turbo-tax-software-to-my-laptop-did-the-first-return-and-won-t-let-me-file-message/01/3859326#M46074 Sun, 29 Mar 2026 11:48:48 GMT ychan99 2026-03-29T11:48:48Z Installed the Turbo Tax software to my laptop. Did the first return and won't let me file. Message: "Turbo Tax unable to download updates. Error Code: TT801. https://turbotax.community.intuit.ca/community/getting-started/discussion/installed-the-turbo-tax-software-to-my-laptop-did-the-first-return-and-won-t-let-me-file-message/01/3859326#M46074 Sun, 29 Mar 2026 11:48:48 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/installed-the-turbo-tax-software-to-my-laptop-did-the-first-return-and-won-t-let-me-file-message/01/3859326#M46074 ychan99 2026-03-29T11:48:48Z Re: Installed the Turbo Tax software to my laptop. Did the first return and won't let me file. Me... https://turbotax.community.intuit.ca/community/getting-started/discussion/re-installed-the-turbo-tax-software-to-my-laptop-did-the-first-return-and-won-t-let-me-file-me/01/3860952#M46108 <P>Please try reinstalling the software. You can download the current version of TurboTax Desktop edition here: <A href="https://turbotax.intuit.ca/tax/software/download" target="_blank">Choose the current TurboTax Desktop edition you need (for Windows).</A> You can download older versions of TurboTax Desktop edition here:&nbsp;<A href="https://turbotax.community.intuit.ca/community/product-information/help/where-can-i-download-the-cd-download-edition-of-turbotax/00/873703" target="_blank">Where can I download the Desktop edition of TurboTax?</A></P> <P>&nbsp;</P> <P>If you are still not able to resolve this issue,&nbsp;please contact our phone support team <A href="https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA?uid=lqo6gg5o" target="_blank"><STRONG>phone support team</STRONG></A> for more assistance.</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/6046507a-4b0e-461a-bb0d-f8aa422c028b.default.png" /></P> Sun, 29 Mar 2026 23:30:40 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-installed-the-turbo-tax-software-to-my-laptop-did-the-first-return-and-won-t-let-me-file-me/01/3860952#M46108 TurboTax_Susan 2026-03-29T23:30:40Z