where is the prompt asking for the 16 digit activation code?

user17774822280 — Thu, 30 Apr 2026 06:26:37 GMT

I purchased an intuit Turbotax but cannot activate it. Where do I key in the 16 digit activation code?

Re: where is the prompt asking for the 16 digit activation code?

TurboTaxAniqua — Thu, 30 Apr 2026 12:34:00 GMT

In order to assist you properly, can you tell us which version of TurboTax you are using: online or desktop?

If you purchased TurboTax Online, you must activate the code to link it to your Intuit Online account. Please use this link to activate it for your account. This code can only be activated once in a single account. All returns must be filed from this account.

https://shop.app.intuit.com/activate?rootProfile=ca&locale=en-ca

If you bought TurboTax Desktop, you need to download the software onto your computer from this link.

https://turbotax.intuit.ca/tax/software/download

Install it, and, as you follow the steps, the application will ask you to activate your product. Here's a link explaining all the steps involved in installing the Desktop version:

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/install-products/understanding-turbotax-product-licence-code/L7Krevtot_CA_en_CA?uid=m5ii71mc

Thank you for choosing TurboTax.

topic Re: where is the prompt asking for the 16 digit activation code? in Getting started

where is the prompt asking for the 16 digit activation code?

Re: where is the prompt asking for the 16 digit activation code?