topic How do I bring up the prompt to key in the activation code for a store bought turbotax program? in Getting started

How do I bring up the prompt to key in the activation code for a store bought turbotax program?

user17774822280 — Thu, 30 Apr 2026 17:10:09 GMT

I already have an intuit program and cannot see any way to activate the online version of the 2025 Deluxe version. Where do I key in the 16 digit activation code?

Re: How do I bring up the prompt to key in the activation code for a store bought turbotax program?

TurboTax_Susan — Thu, 30 Apr 2026 20:00:39 GMT

If you have bought TurboTax Do It Yourself (Online), please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Do It Yourself (Online), how do I use a prepayment code?

Re: How do I bring up the prompt to key in the activation code for a store bought turbotax program?

TurboTaxAniqua — Thu, 30 Apr 2026 20:04:33 GMT

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?

Please keep in mind that the code can only be used once per account. Using the code again will result in an error message. It can only be linked to one account. Additionally, TurboTax Online and TurboTax Desktop codes are not interchangeable.

Thank you for choosing TurboTax.