topic You have charged me for software I did not order and cannot use. in Getting started https://turbotax.community.intuit.ca/community/getting-started/discussion/you-have-charged-me-for-software-i-did-not-order-and-cannot-use/01/907492#M5694 <P>See my Facebook account for my experience of your company and your website.</P> Wed, 30 Oct 2019 13:17:42 GMT agrandpa1st 2019-10-30T13:17:42Z You have charged me for software I did not order and cannot use. https://turbotax.community.intuit.ca/community/getting-started/discussion/you-have-charged-me-for-software-i-did-not-order-and-cannot-use/01/907492#M5694 <P>See my Facebook account for my experience of your company and your website.</P> Wed, 30 Oct 2019 13:17:42 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/you-have-charged-me-for-software-i-did-not-order-and-cannot-use/01/907492#M5694 agrandpa1st 2019-10-30T13:17:42Z We billed and fulfilled TurboTax Advantage subscribers th... https://turbotax.community.intuit.ca/community/getting-started/discussion/we-billed-and-fulfilled-turbotax-advantage-subscribers-th/01/907493#M5695 <P>We billed and fulfilled&nbsp;TurboTax Advantage subscribers this weekend. We don't retain your credit card info when you purchase directly&nbsp;from TurboTax, unless you registered for the program.</P><P>Perhaps you registered in error when you purchased&nbsp;TurboTax last year? In any event, if you'd prefer not to be part of the subscription service and want the purchase cancelled, please call us or send us a private message on Facebook. We'll be happy to reverse the charge and cancel your subscription.</P><P> <A href="https://turbotax.community.intuit.ca/replies/3152013" rel="nofollow" target="_blank">https://turbotax.community.intuit.ca/replies/3152013</A> <BR /> </P> Wed, 30 Oct 2019 13:17:43 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/we-billed-and-fulfilled-turbotax-advantage-subscribers-th/01/907493#M5695 TurboTaxTara 2019-10-30T13:17:43Z Re: You have charged me for software I did not order and cannot use. https://turbotax.community.intuit.ca/community/getting-started/discussion/re-you-have-charged-me-for-software-i-did-not-order-and-cannot-use/01/1695162#M20857 <P>I have used TurboTax for at least 10 years and have always used the lower priced product to file my taxes. This year I selected the same package. After completion, I looked at my receipt and saw that the charge was $170.00, I spoke to someone who tried to assist me, but was unable to assist in correcting this error. During the process to review, I was continuously asked about my Alabama income. I don't have Alabama income. I'm not sure happened, but I am requesting a partial refund. I was charged for Deluxe LIVE. This was not correct.&nbsp; I want to be reimbursed for the difference lower priced package.</P> Sun, 19 Jul 2020 01:16:11 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-you-have-charged-me-for-software-i-did-not-order-and-cannot-use/01/1695162#M20857 donna32 2020-07-19T01:16:11Z Re: You have charged me for software I did not order and cannot use. https://turbotax.community.intuit.ca/community/getting-started/discussion/re-you-have-charged-me-for-software-i-did-not-order-and-cannot-use/01/1696052#M20863 <P>We're sorry for any inconvenience.&nbsp; Please send us a PM to&nbsp;<STRONG><A href="https://bit.ly/2uCVxN1" target="_blank">https://bit.ly/2uCVxN1</A>&nbsp;so we can assist you.</STRONG></P> Mon, 20 Jul 2020 20:26:17 GMT https://turbotax.community.intuit.ca/community/getting-started/discussion/re-you-have-charged-me-for-software-i-did-not-order-and-cannot-use/01/1696052#M20863 TurboTaxMary-Ann1 2020-07-20T20:26:17Z
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topic You have charged me for software I did not order and cannot use. in Getting started
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<P>See my Facebook account for my experience of your company and your website.</P>
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You have charged me for software I did not order and cannot use.
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<P>We billed and fulfilled&nbsp;TurboTax Advantage subscribers this weekend. We don't retain your credit card info when you purchase directly&nbsp;from TurboTax, unless you registered for the program.</P><P>Perhaps you registered in error when you purchased&nbsp;TurboTax last year? In any event, if you'd prefer not to be part of the subscription service and want the purchase cancelled, please call us or send us a private message on Facebook. We'll be happy to reverse the charge and cancel your subscription.</P><P> <A href="https://turbotax.community.intuit.ca/replies/3152013" rel="nofollow" target="_blank">https://turbotax.community.intuit.ca/replies/3152013</A> <BR /> </P>
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Re: You have charged me for software I did not order and cannot use.
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https://turbotax.community.intuit.ca/community/getting-started/discussion/re-you-have-charged-me-for-software-i-did-not-order-and-cannot-use/01/1695162#M20857
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<P>I have used TurboTax for at least 10 years and have always used the lower priced product to file my taxes. This year I selected the same package. After completion, I looked at my receipt and saw that the charge was $170.00, I spoke to someone who tried to assist me, but was unable to assist in correcting this error. During the process to review, I was continuously asked about my Alabama income. I don't have Alabama income. I'm not sure happened, but I am requesting a partial refund. I was charged for Deluxe LIVE. This was not correct.&nbsp; I want to be reimbursed for the difference lower priced package.</P>
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<pubDate>Sun, 19 Jul 2020 01:16:11 GMT</pubDate>
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Re: You have charged me for software I did not order and cannot use.
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</link>
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<P>We're sorry for any inconvenience.&nbsp; Please send us a PM to&nbsp;<STRONG><A href="https://bit.ly/2uCVxN1" target="_blank">https://bit.ly/2uCVxN1</A>&nbsp;so we can assist you.</STRONG></P>
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<pubDate>Mon, 20 Jul 2020 20:26:17 GMT</pubDate>
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