https://turbotax.community.intuit.ca/community/importing-data/discussion/importing-2024-info-to-2025-online-version-of-turbo-tax/01/3888357#M2662 <P>I am going absolutely bonkers. I have tried 32 times to "start my tax return" and each time the online version attempts to transfer last year's data, I get an error message with a stupid puppy. I have called 3 times and had extremely lengthy conversations and done all the things and still no luck. Nobody who works at turbo tax is able to help me and now I am ready to say screw it and find a new program. I have 2 self-employed returns to do and we are a family of 6, and all the info from years past is in the online version. How do I get this imported properly without having to re-add it all myself?</P> Mon, 13 Apr 2026 20:52:10 GMT user17761132803 2026-04-13T20:52:10Z https://turbotax.community.intuit.ca/community/importing-data/discussion/importing-2024-info-to-2025-online-version-of-turbo-tax/01/3888357#M2662 <P>I am going absolutely bonkers. I have tried 32 times to "start my tax return" and each time the online version attempts to transfer last year's data, I get an error message with a stupid puppy. I have called 3 times and had extremely lengthy conversations and done all the things and still no luck. Nobody who works at turbo tax is able to help me and now I am ready to say screw it and find a new program. I have 2 self-employed returns to do and we are a family of 6, and all the info from years past is in the online version. How do I get this imported properly without having to re-add it all myself?</P> Mon, 13 Apr 2026 20:52:10 GMT https://turbotax.community.intuit.ca/community/importing-data/discussion/importing-2024-info-to-2025-online-version-of-turbo-tax/01/3888357#M2662 user17761132803 2026-04-13T20:52:10Z https://turbotax.community.intuit.ca/community/importing-data/discussion/re-importing-2024-info-to-2025-online-version-of-turbo-tax/01/3888401#M2664 <P><SPAN style="background-color:transparent;color:#000000;font-size:11pt;">We are aware of the issue and our development team is working on it. You'll get an email when the case is closed.</SPAN></P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/b093eaec-2bf6-45b1-9618-0399c1e55966.default.png" /></P> Mon, 13 Apr 2026 21:02:31 GMT https://turbotax.community.intuit.ca/community/importing-data/discussion/re-importing-2024-info-to-2025-online-version-of-turbo-tax/01/3888401#M2664 TurboTax_Susan 2026-04-13T21:02:31Z