topic I'm trying to utilize my audit protection, but the site won't let me enter an overseas phone number- I don't have a Canadian one. in Investors and rental owners

I'm trying to utilize my audit protection, but the site won't let me enter an overseas phone number- I don't have a Canadian one.

zwbrook28 — Tue, 15 Jul 2025 20:39:39 GMT

I just got an email from the CRA saying that I received a benefit 2 years ago that I was not supposed to and that it needs to be paid back with interest- the issue lies in the fact that it was never revealed to me that I owed this money until 2 years after the fact, so how am I being charged interest on it? Add to that the fact that the notice I got from the CRA is dated Jul. 24th, a solid 9 days in the future from when I received it.

Re: I'm trying to utilize my audit protection, but the site won't let me enter an overseas phone ...

TurboTax_Susan — Tue, 15 Jul 2025 21:01:54 GMT

If you used TurboTax Online to file your taxes, you can reach Audit Defence by logging into TurboTax Online. Then, click Audit Defence next to the return you need assistance with.

You can login to TurboTax Canada Online 2022 here: https://ww1.2022.ca.turbotaxonline.intuit.com/

You can login to TurboTax Canada Online 2023 here: https://ww1.2023.ca.turbotaxonline.intuit.com/

You can login to TurboTax Canada Online 2024 here: https://ww1.2024.ca.turbotaxonline.intuit.com/

If you are still not able to resolve this issue, please contact our phone support team for more assistance.