topic How do I find the License Code for a turbo tax purchase when I can't find my original email with that information? in Self-employed

How do I find the License Code for a turbo tax purchase when I can't find my original email with that information?

egroegecnirp — Sun, 18 Feb 2024 00:58:45 GMT

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

TurboTax_Susan — Sun, 18 Feb 2024 01:07:32 GMT

What tax year? When did you make the purchase?

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email with that information?

ronfinmoss — Mon, 29 Apr 2024 20:00:31 GMT

lost license no!

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

ronfinmoss — Mon, 29 Apr 2024 20:02:22 GMT

2023 feb26 24

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

ronfinmoss — Mon, 29 Apr 2024 20:05:06 GMT

PO No. QSTND269661844

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

TurboTaxGinette — Mon, 29 Apr 2024 20:11:38 GMT

An email has been sent to you to the email associated to this account. Please also verify your spam/junk folder.

Thank you for choosing TurboTax.

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

ronfinmoss — Mon, 29 Apr 2024 21:40:58 GMT

still waiting for answer !!

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

TurboTaxBrenda — Mon, 29 Apr 2024 21:51:38 GMT

We have sent you an email with your license code as requested.

Thank you for choosing TurboTax.

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

ronfinmoss — Mon, 29 Apr 2024 22:38:07 GMT

still no answer i am totally frustrated PLEASE respond

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

TurboTax_Susan — Mon, 29 Apr 2024 22:50:26 GMT

@ronfinmoss Have you checked your junk/spam folder?

Is the email address you are logged in with the same as the one you used to make your purchase?

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

Mithandria — Sat, 14 Dec 2024 04:38:15 GMT

2022

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email with that information?

Mithandria — Sat, 14 Dec 2024 04:40:32 GMT

purchased in 2022

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

Mithandria — Sat, 14 Dec 2024 04:41:12 GMT

yes

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

TurboTaxAniqua — Sun, 15 Dec 2024 13:48:30 GMT

Could you please confirm where the product was purchased from? Was it a direct purchase from Intuit TurboTax or purchase through a retail store?

Thanks for choosing TurboTax.

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

4224 — Fri, 25 Apr 2025 08:53:27 GMT

2024, Today

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

TurboTaxAniqua — Thu, 01 May 2025 15:10:05 GMT

We are unable to find an order with the email. A private message has been sent to you. To access it, please log in to your TurboTax community account and click on the envelope icon in the top right-hand corner.

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

PNJ1 — Thu, 01 May 2025 16:13:24 GMT

@TurboTaxAniqua, could you please help me activate my online software that I purchased from Costco?

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

TurboTaxAniqua — Thu, 01 May 2025 16:23:42 GMT

@PNJ1 To activate your TurboTax Online version, please visit this link. Select that "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product.

Thank you for choosing TurboTax.

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

user17597648818 — Mon, 06 Oct 2025 15:36:07 GMT

My 2024 turbo tax standard will not open on my computer. I can not find my license number. Also the email that was set up is no longer in use

Re: How do I find the License Code for a turbo tax purchase when I can't find my original email w...

TurboTax_Susan — Mon, 06 Oct 2025 15:56:24 GMT

@user17597648818 Was it working before and then it stopped after an update, or are you reinstalling the software? Can you still get into your TurboTax account?