topic I purchased the product online at Costco but didn't get an activation code after 24 hours. in Self-employed https://turbotax.community.intuit.ca/community/self-employed/discussion/i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3673050#M16921 <P>It's for 2024 tax year.&nbsp; Should I contact Costco or Turbotax?&nbsp; I've received Costco email showing order status "shipped", but not delivered yet.</P> Wed, 23 Apr 2025 02:12:34 GMT MM2025 2025-04-23T02:12:34Z I purchased the product online at Costco but didn't get an activation code after 24 hours. https://turbotax.community.intuit.ca/community/self-employed/discussion/i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3673050#M16921 <P>It's for 2024 tax year.&nbsp; Should I contact Costco or Turbotax?&nbsp; I've received Costco email showing order status "shipped", but not delivered yet.</P> Wed, 23 Apr 2025 02:12:34 GMT https://turbotax.community.intuit.ca/community/self-employed/discussion/i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3673050#M16921 MM2025 2025-04-23T02:12:34Z Re: I purchased the product online at Costco but didn't get an activation code after 24 hours. https://turbotax.community.intuit.ca/community/self-employed/discussion/re-i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3674037#M16932 <P>Since you made that purchase from Costco and we do not have a record of it, we are sorry to hear that. You should speak with Costco directly.</P> <P>&nbsp;</P> <P>Thank you for choosing TurboTax.</P> Wed, 23 Apr 2025 22:58:42 GMT https://turbotax.community.intuit.ca/community/self-employed/discussion/re-i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3674037#M16932 TurboTaxAniqua 2025-04-23T22:58:42Z Re: I purchased the product online at Costco but didn't get an activation code after 24 hours. https://turbotax.community.intuit.ca/community/self-employed/discussion/re-i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3674176#M16934 <P>Thank you.&nbsp; I will contact Costco.ca then.</P> Thu, 24 Apr 2025 00:37:17 GMT https://turbotax.community.intuit.ca/community/self-employed/discussion/re-i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3674176#M16934 MM2025 2025-04-24T00:37:17Z Re: I purchased the product online at Costco but didn't get an activation code after 24 hours. https://turbotax.community.intuit.ca/community/self-employed/discussion/re-i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3678839#M17060 <P><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://turbotax.community.intuit.ca/community/user/viewprofilepage/user-id/5869256">@MM2025</a></SPAN> You're welcome!&nbsp;</P> Wed, 30 Apr 2025 17:23:00 GMT https://turbotax.community.intuit.ca/community/self-employed/discussion/re-i-purchased-the-product-online-at-costco-but-didn-t-get-an-activation-code-after-24-hours/01/3678839#M17060 TurboTaxAniqua 2025-04-30T17:23:00Z