topic Re: I left Canada in October and therefore am not eligible for the Canada Workers Benefit. TurboT... in Seniors and students

I left Canada in October and therefore am not eligible for the Canada Workers Benefit. TurboTax keeps trying to claim this benefit. How do I stop this claim?

jonlevene1 — Mon, 21 Apr 2025 20:29:31 GMT

Re: I left Canada in October and therefore am not eligible for the Canada Workers Benefit. TurboT...

TurboTax_Susan — Thu, 24 Apr 2025 17:59:46 GMT

If you are using TurboTax Online, you should get asked about the Canada Workers Benefit during the review. You will be able to opt out of the credit there.

Re: I left Canada in October and therefore am not eligible for the Canada Workers Benefit. TurboT...

jonlevene1 — Thu, 24 Apr 2025 18:28:27 GMT

Hello, thanks for your reply. I have selected to opt out however this doesn’t work. The credit is always applied.

Re: I left Canada in October and therefore am not eligible for the Canada Workers Benefit. TurboT...

TurboTax_Susan — Thu, 01 May 2025 14:18:30 GMT

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

9 AM to midnight ET for English support
9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.