topic Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&amp;gt; in Seniors and students https://turbotax.community.intuit.ca/community/seniors-students/discussion/getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/946415#M9039 Thu, 31 Oct 2019 11:58:23 GMT lli79 2019-10-31T11:58:23Z Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/946415#M9039 Thu, 31 Oct 2019 11:58:23 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/946415#M9039 lli79 2019-10-31T11:58:23Z Can you please provide a screen shot of the error you get? https://turbotax.community.intuit.ca/community/seniors-students/discussion/can-you-please-provide-a-screen-shot-of-the-error-you-get/01/946416#M9040 <P>Can you please provide a screen shot of the error you get?</P> Thu, 31 Oct 2019 11:58:24 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/can-you-please-provide-a-screen-shot-of-the-error-you-get/01/946416#M9040 KBW 2019-10-31T11:58:24Z Re: CPP Error https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1127829#M9389 <P>I am getting the same error 2020-02-10, I have checked the T4, is there a problem with the program or an error on the T4 that needs to be corrected???</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 10 Feb 2020 20:45:47 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1127829#M9389 J_Howe 2020-02-10T20:45:47Z Re: CPP Error https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1129457#M9390 <P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif"><SPAN style="font-size:10.0pt">Do you have the correct province selected? If you have CPP contributions on your T4 but you choose Quebec (QC) as a province, you’ll get that error. Same thing if you have QPP contributions but choose a province that’s not Quebec.</SPAN></SPAN></SPAN></P> Mon, 10 Feb 2020 23:38:06 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1129457#M9390 TurboTaxSusan 2020-02-10T23:38:06Z Re: CPP Error https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1196509#M9395 <P>February 20, 2020 I am getting the same error and the info has been typed in exactly as the T4 the province is correct as well as the CPP &amp; EI amounts, will this prevent the return from being netfiled on Monday???</P><P>&nbsp;</P> Thu, 20 Feb 2020 22:47:40 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1196509#M9395 WendyDLM 2020-02-20T22:47:40Z Re: CPP Error https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1245068#M9414 <P>I too am getting this error, CPP contributions error. I checked my T4 several times, I called CRA and they say this is a problem with the software I am using. How do I fix this so I can file?</P> Thu, 27 Feb 2020 22:05:12 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1245068#M9414 3016610 2020-02-27T22:05:12Z Re: CPP Error https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1245149#M9415 <P>I am also getting this error, have re-entered my T4 several time with no luck. I called TurboTax on Tuesday and they told me it would be fixed next day. It has not been fixed. I am calling them again now&nbsp;with a 35 minute hold time.</P><P>How can&nbsp;this be&nbsp;fixed so I can Netfile?</P> Thu, 27 Feb 2020 22:21:13 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1245149#M9415 Ammk84 2020-02-27T22:21:13Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1246792#M9418 <P>I am getting the same error and my T4 has been entered correctly.&nbsp; Clearly this is a Turbo Tax glitch and needs to be addressed.&nbsp; I have deleted the T4 and I get no error messages.&nbsp; I re-entered the T4 and the error showed up again.&nbsp; Please advise.&nbsp;</P><P>&nbsp;</P><TABLE><TBODY><TR><TD><TABLE border="0"><TBODY><TR><TD><P><SPAN class="interviewHeaderNote">CPP/QPP contributions or pensionable earnings have been entered incorrectly. Check the amounts entered on your T4; particularly boxes 10, 14, 16, 17, 26, and 28. If the information entered matches your slips, please contact TurboTax support at <A href="https://support.turbotax.intuit.ca/contact/" target="_blank" rel="noopener">https://support.turbotax.intuit.ca/contact/</A></SPAN></P><P>&nbsp;</P><P><SPAN class="interviewHeaderNote">I contacted support and the woman was no help what so ever.&nbsp; February 27, 2020</SPAN></P><P>&nbsp;</P></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE> Fri, 28 Feb 2020 04:18:39 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1246792#M9418 mabt 2020-02-28T04:18:39Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1250815#M9421 <P>I also have the same problem.&nbsp; I have employment income (T4) and self-employment (T2125). Data entered from T4 alone poses no REVIEW ERRORS.&nbsp; However, once I add self-employment income I am getting the REVIEW ERROR CODE "CPP Contributions or Pensionable Earnings entered incorrectly.... check T4...."&nbsp;&nbsp;<BR />I looked into Schedule 8 which seems to address CPP on Self-Employment income but 4 pages of data calcuation is too much for me. Somewhere within this area the CPP contribution or the CPP Pensionable Earnings is corrupt and causing this error. Please review and provide a fix as I need to file my tax.</P> Sat, 29 Feb 2020 15:20:20 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1250815#M9421 LyndaLee 2020-02-29T15:20:20Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1250986#M9422 <P>I got a call back yesterday.&nbsp; It is a known problem with t4 and self employment earnings.&nbsp; They say the fix will come in March 2nd.&nbsp;&nbsp;</P> Sat, 29 Feb 2020 16:14:09 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1250986#M9422 mabt 2020-02-29T16:14:09Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1252046#M9423 <P>Interesting to find another user who is sharing my frustration. &nbsp;I dug a bit deeper as I am so obsessed with this problem. I manually printed out schedule 8 specific to CPP (from Revenue Canada Forms), and entered in all employment and self-employment Info requested. That was a time consuming 4-page effort which proved to be a calculation challenge for the normal well-educated human. However, with calculator in hand I successfully completed the task and verified Turbo Tax auto fill of Schedule 8 and also made sure the appropriate entries were transferred to the T1. &nbsp;To what end I do not know because the Turbo tax error is still there directing me to fix the CPP issue. I certainly hope the March 2 fix works. &nbsp;I will stay tuned. Thanks for your response.&nbsp;</P> Sat, 29 Feb 2020 21:45:57 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1252046#M9423 LyndaLee 2020-02-29T21:45:57Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1260991#M9439 <P>March 2nd is here - and no update, no fix.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Grrr.</P> Tue, 03 Mar 2020 06:30:45 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1260991#M9439 mabt 2020-03-03T06:30:45Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1262515#M9441 <P>Yes March 2 come and gone and my skepticism about a resolve to this problem in any efficient manner has proven to be well-founded.&nbsp; You may have been given a March 2 fix timeline, but I haven't even heard back from Turbo Tax at all.&nbsp; I see others have the same problem.&nbsp; Guess I need to call again and put the time in on hold. Keep in touch if you hear anything.</P><P>&nbsp;</P> Tue, 03 Mar 2020 17:14:09 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1262515#M9441 LyndaLee 2020-03-03T17:14:09Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1279378#M9453 <P>I messaged Turbo Tax through messenger instead of calling and I received a reply they are aware of the issue and will be fixed by March 9th. Hopefully that date is correct!&nbsp;</P> Thu, 05 Mar 2020 23:50:43 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1279378#M9453 rubyflower2020 2020-03-05T23:50:43Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1281405#M9457 <P>Hi. Hopefully you get an answer by March 9 as promised.&nbsp;&nbsp;<BR />I still have not received any communication but will try sending a message as well.<BR />Keep me posted.&nbsp; Thanks.</P> Fri, 06 Mar 2020 12:52:05 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1281405#M9457 LyndaLee 2020-03-06T12:52:05Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1287394#M9460 <P>Same error!!!!!!!!!!!!!!!! Very very frustrating that there is no official response from Turbo Tax... I need to know this will be fixed so I can do my *&amp;^% taxes!!</P><P>&nbsp;</P><P>TURBOTAX - GIVE US A RESPONSE</P> Sat, 07 Mar 2020 18:12:14 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1287394#M9460 dnkushne 2020-03-07T18:12:14Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1297859#M9466 <P>Here it is . March 9, and still no fix for this problem.&nbsp; I can't wait another 30-40 minutes on phone even though they say on the website that if wait time is more than 20 minutes they will call you back.&nbsp; Not so.&nbsp;&nbsp;</P><P>&nbsp;</P><P>I am getting close to asking for a refund and using another tax filing program.&nbsp;&nbsp;</P> Mon, 09 Mar 2020 23:36:49 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1297859#M9466 mabt 2020-03-09T23:36:49Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1297900#M9467 <P>Sent another message and was told tomorrow by 5pm ET. Fingers crossed!</P> Mon, 09 Mar 2020 23:49:07 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1297900#M9467 rubyflower2020 2020-03-09T23:49:07Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1299614#M9470 <P>Hello:&nbsp;</P><P>Well... the saga continues.&nbsp; I talked to support from Turbo Tax this morning and they had me jumping through hoops including deleting the T4 and re-installing the downloaded version of Turbo Tax instead of the CD installation.&nbsp; All efforts&nbsp;produced the same CPP Error on Review.&nbsp;<BR />I have now been told (after considerable time on the phone) that Turbo Tax is aware of this problem and that the fix is indicated to be available the "week of" March 9.&nbsp; So keep looking for updates every couple of days and hopefully by Friday we will see something come through.&nbsp; &nbsp;Did anyone actually try to file the tax by ignoring the Error? Just curious if you were able to file?&nbsp; Turbo Tax wanted me to test that but I was not ready to do so...yet!&nbsp;</P> Tue, 10 Mar 2020 14:45:24 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1299614#M9470 LyndaLee 2020-03-10T14:45:24Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1299861#M9471 <P>Hello;</P><P>&nbsp;</P><P>Funny you should ask if you can Netfile with the error. I tried late last night as I was so frustrated with the lack of responsibility and answers from Turbo Tax. Lo and behold, I was able to Netfile my return with the error code. I'm hoping it didn't make any calculation errors in my return but it was accepted by CRA.</P> Tue, 10 Mar 2020 15:40:04 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1299861#M9471 3016610 2020-03-10T15:40:04Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1302412#M9473 <P>Well there was an update today, but I still am getting the error.&nbsp; I don't want to file with the error in place and then have CRA not like something I have done.&nbsp; I will hope that the message I read about an update coming the week of March 9 means I will have a fix by the end of this week.&nbsp;&nbsp;</P> Tue, 10 Mar 2020 23:58:29 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1302412#M9473 mabt 2020-03-10T23:58:29Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1318549#M9483 <P>I have had this error since Feb 28 (1st date that I called Turbo Tax about it) and I have called twice more and been assured that a fix would be ready for download the week of Mar 9/20.</P><P>Today's update did not fix the problem so I will assume that the "week of" Mar 9 does not end on Friday Mar 13 as they stated.&nbsp; I am not sure what annoys me more.... the problem in the first place or ongoing inability to provide support.&nbsp; Support has only been misinformation and false promises. Just extremely poor customer service.&nbsp; This is TAX SEASON.&nbsp; Turbo Tax should be working around the clock to ensure their software functions accurately.&nbsp; I am waiting.... and not sure what the next step is?&nbsp;&nbsp;</P> Sun, 15 Mar 2020 11:01:28 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1318549#M9483 LyndaLee 2020-03-15T11:01:28Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1319869#M9487 <P>I have also contacted TurboTax support about this CPP contributions entered incorrect issue.</P><P>I was told that a software update would be done by Saturday Mar. 14 and to open the program to update it then.</P><P>Have tried today, and it is still a problem !</P><P>This is the first year that the program has failed for me, after using it for about 7-8 years!</P><P>Really surprised it has taken this long to fix............first report was OCT ?</P> Sun, 15 Mar 2020 18:39:54 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1319869#M9487 luckydog2000 2020-03-15T18:39:54Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1322893#M9489 <P>This happened to me yesterday also, what do we do now?</P> Mon, 16 Mar 2020 14:38:55 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1322893#M9489 fern3185 2020-03-16T14:38:55Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1324589#M9490 <P>I tried calling Turbo Tax again today (by requesting telephone contact with incident ID number) to be greeted with a message that the telephone system was experiencing problems and try again later! &nbsp;Icing on the cake of frustration. &nbsp;Waiting for some intelligent support and resolve. In answer to your question. I don’t know “what next” but do know I am disappointed in a turbo Tax customer service. They can access this community forum to see what their loyal customers are saying.... so why not have the courtesy to respond. It is like being in an overcrowded waiting room with no-one giving updates. &nbsp;Get on it Turbo Tax... your clients are fed up!&nbsp;</P> Mon, 16 Mar 2020 20:11:33 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1324589#M9490 LyndaLee 2020-03-16T20:11:33Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1327394#M9491 <P>Hi LyndaLee:</P><P>My latest update regarding this error/ problem.</P><P>I checked for any updates from TurboTax as of Mar16/20 and nothing.</P><P>(I had been told by support that they were aware of issue with the software and update would be done Sat. Mar14.)</P><P>I called support Mar. 16 evening and they had offered a link to a refund form page if i was interested to go that route! I said i would wait a few days before deciding. In the meantime, i thought i would try a few things:</P><P>1) Importing my T4 directly from CRA instead of manually inputting details.</P><P>2) Ignore the error prompt and Netfile anyway.</P><P>Tried #1 and it did not resolve problem.</P><P>Tried #2 and Netfiled my return successfully. I did this on the recommendation of CRA support staff who said more than likely return would be processed without problem. If i needed to change anything later i could go into my CRA My Services account and make a change.</P><P>So at this point i have Netfiled today and will wait 8 days to see what happens. I will come back to post any results, positive or other. Good luck with your situation !</P><P>&nbsp;</P> Tue, 17 Mar 2020 16:06:45 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1327394#M9491 luckydog2000 2020-03-17T16:06:45Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1340456#M9515 <P>Just got off the phone with them, not quite sure why calls are being directed to people who know nothing. She tried telling me that it should show up in warnings, not review. Like seriously, I'm looking at my screen. At the price of the product I would expect a faster fix, over 3 weeks is not acceptable.</P> Fri, 20 Mar 2020 18:01:48 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1340456#M9515 Patricia10 2020-03-20T18:01:48Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1340859#M9518 <P>Hi, I received the error message as well and also had success when I Net-filed, regardless of the warning.</P><P>When I received the warning, I clicked on FIX and it should have opened the form (T4) for me to correct whatever info that it saw as incorrect. However the T4 DID NOT open up for me to correct anything. I just thought it was strange that the program didn't respond, how the instructions say to correct something(glitch)!!</P><P>&nbsp;</P><P>I saw this in the HELP file top right corner of program window above the warning :</P><P>&nbsp;</P><P>"If your return has errors, you will not be able to submit it using NETFILE. Although you can print and mail a return that contains errors, the errors will delay the processing of your return, and could cause the CRA to audit you. You should fix all errors before you file your return."</P><P><STRONG>To fix errors:</STRONG></P><P>&nbsp;</P><OL><LI>Click <STRONG>Fix</STRONG>.<P><U><STRONG>The screen or form associated with the error opens</STRONG></U>.</P></LI><LI>Make the necessary changes and click <STRONG>Continue</STRONG>.</LI><LI>If you had more than one error, repeat steps 1 and 2 until all errors have been fixed.</LI></OL><P><STRONG>Note:</STRONG> Once you are on the screen associated with the error, you can click <STRONG>Help</STRONG> for details about what information is required. If you click Help before you get to the screen, the help topic will be too generic to help you fix your error.</P><DIV>What can we do to improve this help topic?<DIV>&nbsp;</DIV></DIV><P>I will post any solid info I get about this issue and how to resolve it !</P> Fri, 20 Mar 2020 19:16:13 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1340859#M9518 luckydog2000 2020-03-20T19:16:13Z Re: CPP Error https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1355062#M9575 <P>CPP turbotax error cannot netfile imported from CRA.</P> Tue, 24 Mar 2020 17:55:15 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1355062#M9575 Duddy007 2020-03-24T17:55:15Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1365254#M9618 <P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *******************************************</P><P>March 26, 2020 UPDATE :</P><P><U><STRONG>Re: Getting an error that CPP/QPP contributions or pensionable earnings entered incorrectly.......</STRONG></U></P><P>&nbsp;</P><P>I have checked TurboTax software for updates, NONE have been issued as of this writing.</P><P>I ignored the warning that i received and Net-filed return successfully on March 17.</P><P>I have received my refund as per my return amount and happy that it came direct deposit so quick!</P><P>It took 7 business days, which is record time for me.</P><P>So, dont give up folks, there is light at the end of the tunnel !</P><P>Good luck to everyone with their returns and as before if i can help or contribute any more info i shall..</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 27 Mar 2020 00:13:12 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1365254#M9618 luckydog2000 2020-03-27T00:13:12Z Re: CPP Error https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1365268#M9619 <P>Did you try putting the T4 info in manually and try Net-filing that way ?</P><P>That's what worked for me, as i only had 1 x T4 to submit so it wasn't time consuming !</P> Fri, 27 Mar 2020 00:16:31 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1365268#M9619 luckydog2000 2020-03-27T00:16:31Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1367714#M9630 <P>Today there was an upgrade but like the previous ones it has not fixed the problem</P><P>&nbsp;</P> Fri, 27 Mar 2020 17:17:08 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1367714#M9630 Noblem55 2020-03-27T17:17:08Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1367755#M9631 <P>What I find unacceptable is there has only been one reply from TurboTax that attempted to address this problem. Their solution was to file as separate individuals which would have been fine but the return was an individual person with both T4 and self employment.</P> Fri, 27 Mar 2020 17:23:43 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1367755#M9631 Noblem55 2020-03-27T17:23:43Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1429963#M9841 <P>Hi,&nbsp;</P><P>This due to the 2nd blank t4 that is auto generated, you can see when you do the review, the odd thing is you can not delete it.&nbsp; Hope They can fix it,&nbsp;</P> Thu, 09 Apr 2020 14:43:36 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1429963#M9841 wisselliah 2020-04-09T14:43:36Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt; https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1616610#M10704 <P>I'm still getting this error on June 1st. Last day to file.&nbsp;</P> Mon, 01 Jun 2020 14:15:12 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1616610#M10704 Annoyed111 2020-06-01T14:15:12Z Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have che... https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-che/01/1713540#M10928 <P>When these errors occur and you have checked that the proper amounts have been entered- please contact our support team so that they can view your return to see what the issue is.&nbsp;</P> <P>&nbsp;</P> <P>Please contact our customer service&nbsp;<A href="https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707" target="_blank">here</A>.&nbsp;</P> Thu, 27 Aug 2020 15:16:22 GMT https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-che/01/1713540#M10928 TurboTaxBrenda1 2020-08-27T15:16:22Z
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
<channel>
<title>
topic Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&amp;gt; in Seniors and students
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/946415#M9039
</link>
<description/>
<pubDate>Thu, 31 Oct 2019 11:58:23 GMT</pubDate>
<dc:creator>lli79</dc:creator>
<dc:date>2019-10-31T11:58:23Z</dc:date>
<item>
<title>
Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/946415#M9039
</link>
<description/>
<pubDate>Thu, 31 Oct 2019 11:58:23 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/946415#M9039
</guid>
<dc:creator>lli79</dc:creator>
<dc:date>2019-10-31T11:58:23Z</dc:date>
</item>
<item>
<title>
Can you please provide a screen shot of the error you get?
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/can-you-please-provide-a-screen-shot-of-the-error-you-get/01/946416#M9040
</link>
<description>
<P>Can you please provide a screen shot of the error you get?</P>
</description>
<pubDate>Thu, 31 Oct 2019 11:58:24 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/can-you-please-provide-a-screen-shot-of-the-error-you-get/01/946416#M9040
</guid>
<dc:creator>KBW</dc:creator>
<dc:date>2019-10-31T11:58:24Z</dc:date>
</item>
<item>
<title>Re: CPP Error</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1127829#M9389
</link>
<description>
<P>I am getting the same error 2020-02-10, I have checked the T4, is there a problem with the program or an error on the T4 that needs to be corrected???</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 10 Feb 2020 20:45:47 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1127829#M9389
</guid>
<dc:creator>J_Howe</dc:creator>
<dc:date>2020-02-10T20:45:47Z</dc:date>
</item>
<item>
<title>Re: CPP Error</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1129457#M9390
</link>
<description>
<P><SPAN style="font-size:11pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif"><SPAN style="font-size:10.0pt">Do you have the correct province selected? If you have CPP contributions on your T4 but you choose Quebec (QC) as a province, you’ll get that error. Same thing if you have QPP contributions but choose a province that’s not Quebec.</SPAN></SPAN></SPAN></P>
</description>
<pubDate>Mon, 10 Feb 2020 23:38:06 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1129457#M9390
</guid>
<dc:creator>TurboTaxSusan</dc:creator>
<dc:date>2020-02-10T23:38:06Z</dc:date>
</item>
<item>
<title>Re: CPP Error</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1196509#M9395
</link>
<description>
<P>February 20, 2020 I am getting the same error and the info has been typed in exactly as the T4 the province is correct as well as the CPP &amp; EI amounts, will this prevent the return from being netfiled on Monday???</P><P>&nbsp;</P>
</description>
<pubDate>Thu, 20 Feb 2020 22:47:40 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1196509#M9395
</guid>
<dc:creator>WendyDLM</dc:creator>
<dc:date>2020-02-20T22:47:40Z</dc:date>
</item>
<item>
<title>Re: CPP Error</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1245068#M9414
</link>
<description>
<P>I too am getting this error, CPP contributions error. I checked my T4 several times, I called CRA and they say this is a problem with the software I am using. How do I fix this so I can file?</P>
</description>
<pubDate>Thu, 27 Feb 2020 22:05:12 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1245068#M9414
</guid>
<dc:creator>3016610</dc:creator>
<dc:date>2020-02-27T22:05:12Z</dc:date>
</item>
<item>
<title>Re: CPP Error</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1245149#M9415
</link>
<description>
<P>I am also getting this error, have re-entered my T4 several time with no luck. I called TurboTax on Tuesday and they told me it would be fixed next day. It has not been fixed. I am calling them again now&nbsp;with a 35 minute hold time.</P><P>How can&nbsp;this be&nbsp;fixed so I can Netfile?</P>
</description>
<pubDate>Thu, 27 Feb 2020 22:21:13 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1245149#M9415
</guid>
<dc:creator>Ammk84</dc:creator>
<dc:date>2020-02-27T22:21:13Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1246792#M9418
</link>
<description>
<P>I am getting the same error and my T4 has been entered correctly.&nbsp; Clearly this is a Turbo Tax glitch and needs to be addressed.&nbsp; I have deleted the T4 and I get no error messages.&nbsp; I re-entered the T4 and the error showed up again.&nbsp; Please advise.&nbsp;</P><P>&nbsp;</P><TABLE><TBODY><TR><TD><TABLE border="0"><TBODY><TR><TD><P><SPAN class="interviewHeaderNote">CPP/QPP contributions or pensionable earnings have been entered incorrectly. Check the amounts entered on your T4; particularly boxes 10, 14, 16, 17, 26, and 28. If the information entered matches your slips, please contact TurboTax support at <A href="https://support.turbotax.intuit.ca/contact/" target="_blank" rel="noopener">https://support.turbotax.intuit.ca/contact/</A></SPAN></P><P>&nbsp;</P><P><SPAN class="interviewHeaderNote">I contacted support and the woman was no help what so ever.&nbsp; February 27, 2020</SPAN></P><P>&nbsp;</P></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>
</description>
<pubDate>Fri, 28 Feb 2020 04:18:39 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1246792#M9418
</guid>
<dc:creator>mabt</dc:creator>
<dc:date>2020-02-28T04:18:39Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1250815#M9421
</link>
<description>
<P>I also have the same problem.&nbsp; I have employment income (T4) and self-employment (T2125). Data entered from T4 alone poses no REVIEW ERRORS.&nbsp; However, once I add self-employment income I am getting the REVIEW ERROR CODE "CPP Contributions or Pensionable Earnings entered incorrectly.... check T4...."&nbsp;&nbsp;<BR />I looked into Schedule 8 which seems to address CPP on Self-Employment income but 4 pages of data calcuation is too much for me. Somewhere within this area the CPP contribution or the CPP Pensionable Earnings is corrupt and causing this error. Please review and provide a fix as I need to file my tax.</P>
</description>
<pubDate>Sat, 29 Feb 2020 15:20:20 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1250815#M9421
</guid>
<dc:creator>LyndaLee</dc:creator>
<dc:date>2020-02-29T15:20:20Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1250986#M9422
</link>
<description>
<P>I got a call back yesterday.&nbsp; It is a known problem with t4 and self employment earnings.&nbsp; They say the fix will come in March 2nd.&nbsp;&nbsp;</P>
</description>
<pubDate>Sat, 29 Feb 2020 16:14:09 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1250986#M9422
</guid>
<dc:creator>mabt</dc:creator>
<dc:date>2020-02-29T16:14:09Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1252046#M9423
</link>
<description>
<P>Interesting to find another user who is sharing my frustration. &nbsp;I dug a bit deeper as I am so obsessed with this problem. I manually printed out schedule 8 specific to CPP (from Revenue Canada Forms), and entered in all employment and self-employment Info requested. That was a time consuming 4-page effort which proved to be a calculation challenge for the normal well-educated human. However, with calculator in hand I successfully completed the task and verified Turbo Tax auto fill of Schedule 8 and also made sure the appropriate entries were transferred to the T1. &nbsp;To what end I do not know because the Turbo tax error is still there directing me to fix the CPP issue. I certainly hope the March 2 fix works. &nbsp;I will stay tuned. Thanks for your response.&nbsp;</P>
</description>
<pubDate>Sat, 29 Feb 2020 21:45:57 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1252046#M9423
</guid>
<dc:creator>LyndaLee</dc:creator>
<dc:date>2020-02-29T21:45:57Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1260991#M9439
</link>
<description>
<P>March 2nd is here - and no update, no fix.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Grrr.</P>
</description>
<pubDate>Tue, 03 Mar 2020 06:30:45 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1260991#M9439
</guid>
<dc:creator>mabt</dc:creator>
<dc:date>2020-03-03T06:30:45Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1262515#M9441
</link>
<description>
<P>Yes March 2 come and gone and my skepticism about a resolve to this problem in any efficient manner has proven to be well-founded.&nbsp; You may have been given a March 2 fix timeline, but I haven't even heard back from Turbo Tax at all.&nbsp; I see others have the same problem.&nbsp; Guess I need to call again and put the time in on hold. Keep in touch if you hear anything.</P><P>&nbsp;</P>
</description>
<pubDate>Tue, 03 Mar 2020 17:14:09 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1262515#M9441
</guid>
<dc:creator>LyndaLee</dc:creator>
<dc:date>2020-03-03T17:14:09Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1279378#M9453
</link>
<description>
<P>I messaged Turbo Tax through messenger instead of calling and I received a reply they are aware of the issue and will be fixed by March 9th. Hopefully that date is correct!&nbsp;</P>
</description>
<pubDate>Thu, 05 Mar 2020 23:50:43 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1279378#M9453
</guid>
<dc:creator>rubyflower2020</dc:creator>
<dc:date>2020-03-05T23:50:43Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1281405#M9457
</link>
<description>
<P>Hi. Hopefully you get an answer by March 9 as promised.&nbsp;&nbsp;<BR />I still have not received any communication but will try sending a message as well.<BR />Keep me posted.&nbsp; Thanks.</P>
</description>
<pubDate>Fri, 06 Mar 2020 12:52:05 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1281405#M9457
</guid>
<dc:creator>LyndaLee</dc:creator>
<dc:date>2020-03-06T12:52:05Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1287394#M9460
</link>
<description>
<P>Same error!!!!!!!!!!!!!!!! Very very frustrating that there is no official response from Turbo Tax... I need to know this will be fixed so I can do my *&amp;^% taxes!!</P><P>&nbsp;</P><P>TURBOTAX - GIVE US A RESPONSE</P>
</description>
<pubDate>Sat, 07 Mar 2020 18:12:14 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1287394#M9460
</guid>
<dc:creator>dnkushne</dc:creator>
<dc:date>2020-03-07T18:12:14Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1297859#M9466
</link>
<description>
<P>Here it is . March 9, and still no fix for this problem.&nbsp; I can't wait another 30-40 minutes on phone even though they say on the website that if wait time is more than 20 minutes they will call you back.&nbsp; Not so.&nbsp;&nbsp;</P><P>&nbsp;</P><P>I am getting close to asking for a refund and using another tax filing program.&nbsp;&nbsp;</P>
</description>
<pubDate>Mon, 09 Mar 2020 23:36:49 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1297859#M9466
</guid>
<dc:creator>mabt</dc:creator>
<dc:date>2020-03-09T23:36:49Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1297900#M9467
</link>
<description>
<P>Sent another message and was told tomorrow by 5pm ET. Fingers crossed!</P>
</description>
<pubDate>Mon, 09 Mar 2020 23:49:07 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1297900#M9467
</guid>
<dc:creator>rubyflower2020</dc:creator>
<dc:date>2020-03-09T23:49:07Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1299614#M9470
</link>
<description>
<P>Hello:&nbsp;</P><P>Well... the saga continues.&nbsp; I talked to support from Turbo Tax this morning and they had me jumping through hoops including deleting the T4 and re-installing the downloaded version of Turbo Tax instead of the CD installation.&nbsp; All efforts&nbsp;produced the same CPP Error on Review.&nbsp;<BR />I have now been told (after considerable time on the phone) that Turbo Tax is aware of this problem and that the fix is indicated to be available the "week of" March 9.&nbsp; So keep looking for updates every couple of days and hopefully by Friday we will see something come through.&nbsp; &nbsp;Did anyone actually try to file the tax by ignoring the Error? Just curious if you were able to file?&nbsp; Turbo Tax wanted me to test that but I was not ready to do so...yet!&nbsp;</P>
</description>
<pubDate>Tue, 10 Mar 2020 14:45:24 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1299614#M9470
</guid>
<dc:creator>LyndaLee</dc:creator>
<dc:date>2020-03-10T14:45:24Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1299861#M9471
</link>
<description>
<P>Hello;</P><P>&nbsp;</P><P>Funny you should ask if you can Netfile with the error. I tried late last night as I was so frustrated with the lack of responsibility and answers from Turbo Tax. Lo and behold, I was able to Netfile my return with the error code. I'm hoping it didn't make any calculation errors in my return but it was accepted by CRA.</P>
</description>
<pubDate>Tue, 10 Mar 2020 15:40:04 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1299861#M9471
</guid>
<dc:creator>3016610</dc:creator>
<dc:date>2020-03-10T15:40:04Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1302412#M9473
</link>
<description>
<P>Well there was an update today, but I still am getting the error.&nbsp; I don't want to file with the error in place and then have CRA not like something I have done.&nbsp; I will hope that the message I read about an update coming the week of March 9 means I will have a fix by the end of this week.&nbsp;&nbsp;</P>
</description>
<pubDate>Tue, 10 Mar 2020 23:58:29 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1302412#M9473
</guid>
<dc:creator>mabt</dc:creator>
<dc:date>2020-03-10T23:58:29Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1318549#M9483
</link>
<description>
<P>I have had this error since Feb 28 (1st date that I called Turbo Tax about it) and I have called twice more and been assured that a fix would be ready for download the week of Mar 9/20.</P><P>Today's update did not fix the problem so I will assume that the "week of" Mar 9 does not end on Friday Mar 13 as they stated.&nbsp; I am not sure what annoys me more.... the problem in the first place or ongoing inability to provide support.&nbsp; Support has only been misinformation and false promises. Just extremely poor customer service.&nbsp; This is TAX SEASON.&nbsp; Turbo Tax should be working around the clock to ensure their software functions accurately.&nbsp; I am waiting.... and not sure what the next step is?&nbsp;&nbsp;</P>
</description>
<pubDate>Sun, 15 Mar 2020 11:01:28 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1318549#M9483
</guid>
<dc:creator>LyndaLee</dc:creator>
<dc:date>2020-03-15T11:01:28Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1319869#M9487
</link>
<description>
<P>I have also contacted TurboTax support about this CPP contributions entered incorrect issue.</P><P>I was told that a software update would be done by Saturday Mar. 14 and to open the program to update it then.</P><P>Have tried today, and it is still a problem !</P><P>This is the first year that the program has failed for me, after using it for about 7-8 years!</P><P>Really surprised it has taken this long to fix............first report was OCT ?</P>
</description>
<pubDate>Sun, 15 Mar 2020 18:39:54 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1319869#M9487
</guid>
<dc:creator>luckydog2000</dc:creator>
<dc:date>2020-03-15T18:39:54Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1322893#M9489
</link>
<description>
<P>This happened to me yesterday also, what do we do now?</P>
</description>
<pubDate>Mon, 16 Mar 2020 14:38:55 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1322893#M9489
</guid>
<dc:creator>fern3185</dc:creator>
<dc:date>2020-03-16T14:38:55Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1324589#M9490
</link>
<description>
<P>I tried calling Turbo Tax again today (by requesting telephone contact with incident ID number) to be greeted with a message that the telephone system was experiencing problems and try again later! &nbsp;Icing on the cake of frustration. &nbsp;Waiting for some intelligent support and resolve. In answer to your question. I don’t know “what next” but do know I am disappointed in a turbo Tax customer service. They can access this community forum to see what their loyal customers are saying.... so why not have the courtesy to respond. It is like being in an overcrowded waiting room with no-one giving updates. &nbsp;Get on it Turbo Tax... your clients are fed up!&nbsp;</P>
</description>
<pubDate>Mon, 16 Mar 2020 20:11:33 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1324589#M9490
</guid>
<dc:creator>LyndaLee</dc:creator>
<dc:date>2020-03-16T20:11:33Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1327394#M9491
</link>
<description>
<P>Hi LyndaLee:</P><P>My latest update regarding this error/ problem.</P><P>I checked for any updates from TurboTax as of Mar16/20 and nothing.</P><P>(I had been told by support that they were aware of issue with the software and update would be done Sat. Mar14.)</P><P>I called support Mar. 16 evening and they had offered a link to a refund form page if i was interested to go that route! I said i would wait a few days before deciding. In the meantime, i thought i would try a few things:</P><P>1) Importing my T4 directly from CRA instead of manually inputting details.</P><P>2) Ignore the error prompt and Netfile anyway.</P><P>Tried #1 and it did not resolve problem.</P><P>Tried #2 and Netfiled my return successfully. I did this on the recommendation of CRA support staff who said more than likely return would be processed without problem. If i needed to change anything later i could go into my CRA My Services account and make a change.</P><P>So at this point i have Netfiled today and will wait 8 days to see what happens. I will come back to post any results, positive or other. Good luck with your situation !</P><P>&nbsp;</P>
</description>
<pubDate>Tue, 17 Mar 2020 16:06:45 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1327394#M9491
</guid>
<dc:creator>luckydog2000</dc:creator>
<dc:date>2020-03-17T16:06:45Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1340456#M9515
</link>
<description>
<P>Just got off the phone with them, not quite sure why calls are being directed to people who know nothing. She tried telling me that it should show up in warnings, not review. Like seriously, I'm looking at my screen. At the price of the product I would expect a faster fix, over 3 weeks is not acceptable.</P>
</description>
<pubDate>Fri, 20 Mar 2020 18:01:48 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1340456#M9515
</guid>
<dc:creator>Patricia10</dc:creator>
<dc:date>2020-03-20T18:01:48Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1340859#M9518
</link>
<description>
<P>Hi, I received the error message as well and also had success when I Net-filed, regardless of the warning.</P><P>When I received the warning, I clicked on FIX and it should have opened the form (T4) for me to correct whatever info that it saw as incorrect. However the T4 DID NOT open up for me to correct anything. I just thought it was strange that the program didn't respond, how the instructions say to correct something(glitch)!!</P><P>&nbsp;</P><P>I saw this in the HELP file top right corner of program window above the warning :</P><P>&nbsp;</P><P>"If your return has errors, you will not be able to submit it using NETFILE. Although you can print and mail a return that contains errors, the errors will delay the processing of your return, and could cause the CRA to audit you. You should fix all errors before you file your return."</P><P><STRONG>To fix errors:</STRONG></P><P>&nbsp;</P><OL><LI>Click <STRONG>Fix</STRONG>.<P><U><STRONG>The screen or form associated with the error opens</STRONG></U>.</P></LI><LI>Make the necessary changes and click <STRONG>Continue</STRONG>.</LI><LI>If you had more than one error, repeat steps 1 and 2 until all errors have been fixed.</LI></OL><P><STRONG>Note:</STRONG> Once you are on the screen associated with the error, you can click <STRONG>Help</STRONG> for details about what information is required. If you click Help before you get to the screen, the help topic will be too generic to help you fix your error.</P><DIV>What can we do to improve this help topic?<DIV>&nbsp;</DIV></DIV><P>I will post any solid info I get about this issue and how to resolve it !</P>
</description>
<pubDate>Fri, 20 Mar 2020 19:16:13 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1340859#M9518
</guid>
<dc:creator>luckydog2000</dc:creator>
<dc:date>2020-03-20T19:16:13Z</dc:date>
</item>
<item>
<title>Re: CPP Error</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1355062#M9575
</link>
<description>
<P>CPP turbotax error cannot netfile imported from CRA.</P>
</description>
<pubDate>Tue, 24 Mar 2020 17:55:15 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1355062#M9575
</guid>
<dc:creator>Duddy007</dc:creator>
<dc:date>2020-03-24T17:55:15Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1365254#M9618
</link>
<description>
<P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; *******************************************</P><P>March 26, 2020 UPDATE :</P><P><U><STRONG>Re: Getting an error that CPP/QPP contributions or pensionable earnings entered incorrectly.......</STRONG></U></P><P>&nbsp;</P><P>I have checked TurboTax software for updates, NONE have been issued as of this writing.</P><P>I ignored the warning that i received and Net-filed return successfully on March 17.</P><P>I have received my refund as per my return amount and happy that it came direct deposit so quick!</P><P>It took 7 business days, which is record time for me.</P><P>So, dont give up folks, there is light at the end of the tunnel !</P><P>Good luck to everyone with their returns and as before if i can help or contribute any more info i shall..</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Fri, 27 Mar 2020 00:13:12 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1365254#M9618
</guid>
<dc:creator>luckydog2000</dc:creator>
<dc:date>2020-03-27T00:13:12Z</dc:date>
</item>
<item>
<title>Re: CPP Error</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1365268#M9619
</link>
<description>
<P>Did you try putting the T4 info in manually and try Net-filing that way ?</P><P>That's what worked for me, as i only had 1 x T4 to submit so it wasn't time consuming !</P>
</description>
<pubDate>Fri, 27 Mar 2020 00:16:31 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-cpp-error/01/1365268#M9619
</guid>
<dc:creator>luckydog2000</dc:creator>
<dc:date>2020-03-27T00:16:31Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1367714#M9630
</link>
<description>
<P>Today there was an upgrade but like the previous ones it has not fixed the problem</P><P>&nbsp;</P>
</description>
<pubDate>Fri, 27 Mar 2020 17:17:08 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1367714#M9630
</guid>
<dc:creator>Noblem55</dc:creator>
<dc:date>2020-03-27T17:17:08Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1367755#M9631
</link>
<description>
<P>What I find unacceptable is there has only been one reply from TurboTax that attempted to address this problem. Their solution was to file as separate individuals which would have been fine but the return was an individual person with both T4 and self employment.</P>
</description>
<pubDate>Fri, 27 Mar 2020 17:23:43 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1367755#M9631
</guid>
<dc:creator>Noblem55</dc:creator>
<dc:date>2020-03-27T17:23:43Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1429963#M9841
</link>
<description>
<P>Hi,&nbsp;</P><P>This due to the 2nd blank t4 that is auto generated, you can see when you do the review, the odd thing is you can not delete it.&nbsp; Hope They can fix it,&nbsp;</P>
</description>
<pubDate>Thu, 09 Apr 2020 14:43:36 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1429963#M9841
</guid>
<dc:creator>wisselliah</dc:creator>
<dc:date>2020-04-09T14:43:36Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have checked twice and not so&gt;
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1616610#M10704
</link>
<description>
<P>I'm still getting this error on June 1st. Last day to file.&nbsp;</P>
</description>
<pubDate>Mon, 01 Jun 2020 14:15:12 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-checked/01/1616610#M10704
</guid>
<dc:creator>Annoyed111</dc:creator>
<dc:date>2020-06-01T14:15:12Z</dc:date>
</item>
<item>
<title>
Re: Getting an error that CPP contributions or pensionable earnings entered incorrectly. Have che...
</title>
<link>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-che/01/1713540#M10928
</link>
<description>
<P>When these errors occur and you have checked that the proper amounts have been entered- please contact our support team so that they can view your return to see what the issue is.&nbsp;</P> <P>&nbsp;</P> <P>Please contact our customer service&nbsp;<A href="https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707" target="_blank">here</A>.&nbsp;</P>
</description>
<pubDate>Thu, 27 Aug 2020 15:16:22 GMT</pubDate>
<guid>
https://turbotax.community.intuit.ca/community/seniors-students/discussion/re-getting-an-error-that-cpp-contributions-or-pensionable-earnings-entered-incorrectly-have-che/01/1713540#M10928
</guid>
<dc:creator>TurboTaxBrenda1</dc:creator>
<dc:date>2020-08-27T15:16:22Z</dc:date>
</item>
</channel>
</rss>