topic Re: I am unable To NETFILE first time happening even after correcting the error in Filing

I am unable To NETFILE first time happening even after correcting the error

firo30 — Sat, 15 Mar 2025 00:11:29 GMT

Message from the CRA:

CRA Result Code: 84

#95033 - Your software generated entries on the Schedule 8 and/or Form RC381 for CPP/QPP contributions based on the information you entered from all your T4 slips and one of the following situations applies to your return. Please verify your entries and make the necessary corrections. If all of your entries are correct, you will have to file a paper return.

1. Your province or territory of residence on December 31 is other than Quebec. Your software generated an entry on line 50330 from box 17 of all your T4 slips and, if applicable, on line 50331 from box 17A of all your T4 slips. Your software should have also generated an entry on lines 50310 and/or 44800.

2. Your province of residence on December 31 is Quebec. Your software generated an entry on line 50330 and, if applicable, on line 50331. Your software should have also generated an amount on line 50310.Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.

Most Canadian income tax and benefit returns for 2024, and any balance owing amount, are due on April 30, 2025. contact us

You have 3 options:

• Recommended: Correct the error and then try NETFILE again.

Please note: You only have 5 attempts to NETFILE your return before the CRA will lock you out.

If the problem persists, please contact TurboTax Customer Support for assistance.

• Write down these error message codes: 95033, 95033, 95033, NA, NA. Then, contact TurboTax Customer Support for assistance.

Re: I am unable To NETFILE first time happening even after correcting the error

TurboTaxAniqua — Sat, 12 Apr 2025 20:07:15 GMT

We are aware of this issue and working with the CRA on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

Re: I am unable To NETFILE first time happening even after correcting the error

firo30 — Thu, 06 Mar 2025 16:10:59 GMT

Hello , thank you and will i be informed when this issue is fixed ?

Re: I am unable To NETFILE first time happening even after correcting the error

TurboTaxBrenda — Fri, 07 Mar 2025 07:17:15 GMT

As per the CRA: There is an entry on line 50330 and, if applicable, on line 50331, for QPP contributions and one of the following situations applies to your return:

The province or territory of residence is other than Quebec. An entry on lines 50330/50331 requires an entry on line 50310 and/or on line 44800.
The province of residence is Quebec, or the return is for a deemed resident of Quebec. An entry on lines 50330/50331 requires an entry on line 50310.

Thank you for choosing TurboTax.

Re: I am unable To NETFILE first time happening even after correcting the error

dotrembl — Fri, 07 Mar 2025 16:19:06 GMT

I have the same issue, I used the auto-fill. When I submit I get the same error. If I look at the preview PDF it shows the correct entries. Is this still an issue on your side ? When can I expect it fixed ? this is the second issue after not being able to fill my taxes in regards to the T3/T5 issue we had earlier. This is unacceptable.

Re: I am unable To NETFILE first time happening even after correcting the error

firo30 — Fri, 07 Mar 2025 16:21:52 GMT

Hello , unfortunately no this problem is still not resolved and i am unable to Netfile my federal return .

Re: I am unable To NETFILE first time happening even after correcting the error

TurboTaxAniqua — Sun, 09 Mar 2025 15:06:16 GMT

@firo30 What error are you getting?

Re: I am unable To NETFILE first time happening even after correcting the error

firo30 — Sat, 15 Mar 2025 00:11:53 GMT

Same as i did before no resolution yet and i paid for the software :

CRA Result Code: 84

Re: I am unable To NETFILE first time happening even after correcting the error

dotrembl — Mon, 10 Mar 2025 13:54:04 GMT

I get the same thing, please can we get a fix on this issue ? I already paid and I was able to file both me and my wife Quebec side but this is not working, obliviously something is going wrong on the NETFILE :

CRA Result Code: 84
#95548 - One of the following situations applies to your return. Additional information is required to accurately calculate the CPP/QPP contributions. Please verify your entries and make any necessary corrections.
1. Your software generated an entry on line 50330, and, if applicable, on line 50331 but did not generate an entry on line 50329, or vice versa.
2. Your software generated an entry on line 50340, and, if applicable, on line 50341 but did not generate an entry on line 50339, or vice versa.Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.
Most Canadian income tax and benefit returns for 2024, and any balance owing amount, are due on April 30, 2025. contact us
You have 3 options:
Recommended: Correct the error and then try NETFILE again.
Please note: You only have 5 attempts to NETFILE your return before the CRA will lock you out.
If the problem persists, please contact TurboTax Customer Support for assistance.
Write down these error message codes: 95548, 95548, 95548, NA, NA. Then, contact TurboTax Customer Support for assistance.
If you don't want to update your return, print and mail it to the CRA.

Re: I am unable To NETFILE first time happening even after correcting the error

dotrembl — Mon, 10 Mar 2025 13:55:42 GMT

@TurboTaxAniqua , since you are aware of the issue, can we get an ETA on this bug fix for next release ?

Re: I am unable To NETFILE first time happening even after correcting the error

TurboTaxAniqua — Sat, 12 Apr 2025 20:07:46 GMT

We are aware of this issue and working with the CRA on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

Re: I am unable To NETFILE first time happening even after correcting the error

Simo104 — Thu, 13 Mar 2025 19:23:40 GMT

I have the exact same problem, is there any update on that ?

Re: I am unable To NETFILE first time happening even after correcting the error

firo30 — Thu, 13 Mar 2025 21:49:44 GMT

Nothing yet unfortunately , the issue is not fixed yet

Re: I am unable To NETFILE first time happening even after correcting the error

TurboTax_Susan — Sat, 15 Mar 2025 00:14:29 GMT

Please try this:

Review your T4 slip:

If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.

If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.

Re: I am unable To NETFILE first time happening even after correcting the error

rachaelt — Sat, 15 Mar 2025 16:07:04 GMT

Any ETA on when this will be resolved?

Re: I am unable To NETFILE first time happening even after correcting the error

TurboTax_Susan — Sun, 16 Mar 2025 00:37:59 GMT

@rachaelt

Please review your T4 slip:

If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.

If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.

Re: I am unable To NETFILE first time happening even after correcting the error

firo30 — Sun, 16 Mar 2025 19:06:17 GMT

@TurboTax_Susan
Hello , i did everything that was mentioned but it still does not resolve the issue and i am still unable to Net file , 9 trials so far.

Re: I am unable To NETFILE first time happening even after correcting the error

anniegagnon1393 — Sun, 16 Mar 2025 17:50:01 GMT

Hi, I am unable to file ma husband taxes for the first time. We keep getting error #95033. Help?

Re: I am unable To NETFILE first time happening even after correcting the error

dotrembl — Sun, 16 Mar 2025 22:07:10 GMT

@TurboTaxAniqua tells me its an issue known and getting resolve but you, @TurboTax_Susan , tell me to fix the boxes which I didn't fill, I used the auto-fill and made sure it matched the produced T4. I still have the same error as before. I filed Ontario but living in Quebec. 17 and 17A are empty for me, however box 26 contains an amount for pensionnable le earning for the CPP.

Which is it ? An issue getting resolved ? Or you did not figure what the issue is ? This is becoming urgent.

Re: I am unable To NETFILE first time happening even after correcting the error

TurboTaxAniqua — Mon, 17 Mar 2025 20:24:06 GMT

@anniegagnon1393 For Error # 95033 please try these steps: Review T4 slip:

If box 10 indicates Quebec as the province of employment: Verify that boxes 16 and 16A are empty.
If box 10 indicates a province other than Quebec: Verify that boxes 17 and 17A are empty.

Thank you for choosing TurboTax.