topic Re: unable to submit my Quebec return via NetFile in Filing

unable to submit my Quebec return via NetFile

aobdosantos — Tue, 10 Mar 2026 04:20:48 GMT

I am unable to submit my Quebec return via NetFile—only the option to mail it is available. I have never had this

Second, I am unable to print my return to mail it. When I click "Print and Mail Your Return," I receive a message stating that there are blank forms open that I don't need for my return and that the program needs to close them. When I click "Accept," I get another message saying:

"At the time of manufacturing this product, the government had not finalized all of its forms. You will require a final version of your forms prior to submitting your return."

There are no updates available, and I have been dealing with this issue for days.

I am unable to print my returns or submit my provincial return via NetFile. Please help me find an urgent solution.

Re: unable to submit my Quebec return via NetFile

TurboTaxAniqua — Wed, 11 Mar 2026 12:57:19 GMT

Do you use any locked forms? TP726.7 is currently locked; do you use this form?

If not, delete any unopened or used forms; go to the form you want to delete.

Select Edit > Forms > Clear Forms from the top menu
Select Edit > Forms > Close Unused Forms from the top menu

Also, make sure that the TurboTax software is up to date.

If the problem persists, we recommend that you contact our product support team via phone.

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA?uid=m4j5o7no

They have access to tools we don't have here in the community, like screenshare, and see the issues to escalate into an investigation if needed.

Thank you for choosing TurboTax.