topic Why can I not choose the 'way to file' that I want? in Filing https://turbotax.community.intuit.ca/community/filing/discussion/why-can-i-not-choose-the-way-to-file-that-i-want/01/3836763#M11109 I am on the page that says "Start filing your return with expert help. Recommended based on your tax info" and the lists only the 'Expert Assist' for $110. I click 'See other ways to file' and select a different (cheaper) option and then am returned directly back to this page that recommending the 'Expert Assist' option, with no way to get past it. What am I doing wrong, or is TurboTax refusing to allow me to choose from their other options? Sun, 15 Mar 2026 10:43:41 GMT packer-nt 2026-03-15T10:43:41Z Why can I not choose the 'way to file' that I want? https://turbotax.community.intuit.ca/community/filing/discussion/why-can-i-not-choose-the-way-to-file-that-i-want/01/3836763#M11109 I am on the page that says "Start filing your return with expert help. Recommended based on your tax info" and the lists only the 'Expert Assist' for $110. I click 'See other ways to file' and select a different (cheaper) option and then am returned directly back to this page that recommending the 'Expert Assist' option, with no way to get past it. What am I doing wrong, or is TurboTax refusing to allow me to choose from their other options? Sun, 15 Mar 2026 10:43:41 GMT https://turbotax.community.intuit.ca/community/filing/discussion/why-can-i-not-choose-the-way-to-file-that-i-want/01/3836763#M11109 packer-nt 2026-03-15T10:43:41Z Re: Why can I not choose the 'way to file' that I want? https://turbotax.community.intuit.ca/community/filing/discussion/re-why-can-i-not-choose-the-way-to-file-that-i-want/01/3837673#M11123 <P><SPAN style="background-color:transparent;color:#000000;font-size:11pt;">If you transfer a return from the previous year, it will start off with whatever version you used in that year. You have the option to change it by selecting "See all TurboTax Products" at the bottom of the page.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/turbotax.response.lithium.com/RESPONSEIMAGE/b093eaec-2bf6-45b1-9618-0399c1e55966.default.png" /></P> Sun, 15 Mar 2026 20:31:47 GMT https://turbotax.community.intuit.ca/community/filing/discussion/re-why-can-i-not-choose-the-way-to-file-that-i-want/01/3837673#M11123 TurboTax_Susan 2026-03-15T20:31:47Z