topic Re: ! clicked ignore on a review question now I can't Netfile in Filing

! clicked ignore on a review question now I can't Netfile

jpal1002 — Mon, 06 Apr 2026 16:26:50 GMT

I tried to netfile but it says I'm not eligible, I realized I clicked ignore on the sale of personal property during the review process instead of clicking applies to me and clicking the No button. Can I go back and change this?

Re: ! clicked ignore on a review question now I can't Netfile

TurboTax_Susan — Mon, 06 Apr 2026 18:57:18 GMT

Can you please provide more information about your problem? What is the exact error message that you are getting? Did you try going into Forms mode and look to see if any forms that you don't need are open? If you do see one that you don't need, choose Edit > Forms > Clear Current Form, then Edit > Forms > Close Unused Forms to get rid of it.

Re: ! clicked ignore on a review question now I can't Netfile

jpal1002 — Mon, 06 Apr 2026 23:19:34 GMT

When I go to Netfile it says CRA NETFILE: You Are Not Eligible.

Now I have nothing unusual or different from any other years I've filed so I must have clicked, not clicked or entered something I shouldn't have maybe. Is there anyways I can see why I'm not eligible?

Re: ! clicked ignore on a review question now I can't Netfile

TurboTax_Susan — Tue, 07 Apr 2026 00:02:47 GMT

This Canada Revenue Agency (CRA) page has information on who is eligible to use NETFILE: https://www.canada.ca/en/services/taxes/income-tax/personal-income-tax/how-file/tax-software/send-return/netfile.html

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