Override issue on form ON428, line 58689

csiu_hotmail_com — Fri, 17 Apr 2026 21:32:18 GMT

Hi there -- I'm having an issue with an unexpected override on form ON428, line 58689 (Medical Expenses). I don't think I see an error code.

In 2025, I am declaring amounts related to the Ontario fertility credit. These are the only medical expenses I have (about $19,000, with an expected credit of about $4,700).

When I review my return, TurboTax gives me an error that "Your claim for the fertility treatment tax credit on line 61268 on Form ON479 is greater than the medical expenses reported on line 58689 on Form ON428. Please verify your entries and make the necessary corrections."

Based on this, I entered the same $19,000 amount into the federal Medical Expenses profile. But when I do that, I get another error that "You performed one or more overrides that have made your return ineligible for NETFILE."

I didn't manually enter the $19,000 amount into the form -- I did it through the Easy Step screens. So I'm not sure how I can get around this override. I'm assuming the amounts on the two lines should be the same, since I didn't have any other medical expenses.

Thanks in advance for any help!

Re: Override issue on form ON428, line 58689

TurboTax_Susan — Fri, 17 Apr 2026 23:34:30 GMT

Please go to Forms Mode and open Form ON428. From the grey menu, choose Edit > Form Override > Remove Field Override. Then you can go back to EasyStep, and add your fertility expenses in the Medical Expenses section. This should allow you to NETFILE.

I will let our development team know about the review "fixes" not working. Thanks for letting us know.

topic Override issue on form ON428, line 58689 in Filing

Override issue on form ON428, line 58689

Re: Override issue on form ON428, line 58689