topic Re: TurboTax 2024 requires a final version in Filing

TurboTax 2024 requires a final version

ataybob — Sun, 23 Feb 2025 17:33:19 GMT

Hello,

I just purchased the turbotax software this month (Feb 2025). I installed it with the code that came with the box and registered the product successfully. However, when I try to save my forms as a PDF or print them, I am met with an error that states:

"At the time of manufacturing this product, the government had not finalized all of its forms. You will require a final version of your form(s) prior to submitting your return(s). You can obtain the final versions as they become available by selecting Check for Updates from the Help menu, any time after beginning of Jan, 2025."

I followed the instructions above, but the software reports that it's up to date but the error persists.

Can anyone provide a solution to this?

Re: TurboTax 2024 requires a final version

TurboTaxAniqua — Sun, 23 Feb 2025 18:06:45 GMT

You cannot print or Netfile any forms at this time as CRA has not finalized all the forms yet. Netfile is closed and will reopen on the 24th of February, 2025. Once CRA updates the forms we will also update them on our end. We do require the correct and final versions of forms for 2025 from CRA to update it within the TurboTax.

Please refer to this CRA link for more information.

Thanks for choosing TurboTax.

Re: TurboTax 2024 requires a final version

ataybob — Sun, 23 Feb 2025 18:45:26 GMT

Thank you for your response!

Re: TurboTax 2024 requires a final version

Kwlarin — Mon, 24 Feb 2025 01:38:13 GMT

Reply is unclear. If CRA opens Feb 24 for online filing are you saying you still dont have final forms and so TurboTax will not be ready on Feb 24 to allow me to submit thru Netfile?

Re: TurboTax 2024 requires a final version

LJG — Tue, 25 Feb 2025 15:33:15 GMT

I have exactly the same problem- very frustrating. Have never seen this before in 20 years of using.

Re: TurboTax 2024 requires a final version

TurboTaxBrenda — Tue, 25 Feb 2025 18:11:08 GMT

As per the CRA: The CRA is working diligently to update its systems to reflect the currently enacted capital gains inclusion rate of one-half. However, this update may not be completed when online filing becomes available on February 24, 2025. If you are impacted by this situation, you may avoid processing delays by waiting until the updates are completed in the coming weeks before filing your income tax and benefit return. The CRA will grant relief in respect of late-filing penalties and interest until June 2, 2025, for Individual filers and until May 1, 2025, for Trust filers, to provide additional time for taxpayers reporting capital gains to meet their tax filing obligations.

TurboTax FAQ: Why does TurboTax say my forms are locked or haven't been finalized?

Thank you for choosing TurboTax.

Re: TurboTax 2024 requires a final version

Robi33 — Fri, 28 Feb 2025 18:32:12 GMT

Classical case of blame shifting.

Its not CRA but Inuit having not finalized the forms.

I use TurboTax for 10 years and every year it is the same spiel.

Come Tax Day Turbotax is not ready.

Why I am still using TurboTax? It gives me the most refund, but this lying about forms is disheartening..

HERE IS WHY: TURBOTAX FILLS THE FORMS IN THE SOFTWARE AND THEN THE DATA IS TRANSMITTED TO CRA.

AT NO POINT THERE ARE FORMS ON THE CRA END TO BE USED. ITS ALL ON THE TURBOTAX END.

Re: TurboTax 2024 requires a final version

TurboTax_Susan — Sat, 01 Mar 2025 01:53:36 GMT

@Robi33 The quote that Brenda posted comes from the CRA: https://www.canada.ca/en/revenue-agency/news/newsroom/tax-tips/tax-tips-2025/tax-season-starts-february-24-here-s-what-you-need-start-filing.html

Re: TurboTax 2024 requires a final version

Robi33 — Sat, 01 Mar 2025 16:37:52 GMT

Turbotax is lying.

I have dumped the 2024 Standard Version and filed with UFile, same numbers nothing different, and it went through with no problems.

Re: TurboTax 2024 requires a final version

ctrites — Sat, 01 Mar 2025 18:54:47 GMT

I am having the same issue. Been using Turbotax for many years and have never had this issue. It won't even let me save a PDF copy of a file that we have already submitted to the CRA via Netfile. I'm not sure what's going on but I hope they do a fix for it soon.

Re: TurboTax 2024 requires a final version

ctrites — Sat, 01 Mar 2025 19:01:35 GMT

Unfortunately, that doesn't apply. Mine is doing it on March 1, 2025. As I put in my original post, it won't even let me save a PDF copy of a file that was already transmitted and accepted by the CRA on February 25th. Please advise if this is a software issue or if you're working on an update, or if we have to reinstall the program??

Thanks,

Chris Trites

Re: TurboTax 2024 requires a final version

ataybob — Sat, 01 Mar 2025 19:31:06 GMT

I haven't completed yet but be able to save as PDF.

So you went all the way and submitted to CRA but under able to save as PDF, with the same error as mine?

Re: TurboTax 2024 requires a final version

Kwlarin — Sat, 01 Mar 2025 20:04:43 GMT

Have same frustration and hearing so many different stores. Neighbor used Ufile and was able to Netfile. Son used Wealthsimple and he finished up and Netfiled last week. What gives?

Re: TurboTax 2024 requires a final version

ctrites — Sat, 01 Mar 2025 20:07:33 GMT

Yes, we did. I keep PDF copies for my records for others in the family, and so far, I haven't been able to save a PDF for any files. It keeps giving me the same message as you, with the Box lined in red regarding the government updating its files.

Hopefully Intuit (Turbotax) will put out a fix for this, fingers crossed.

Re: TurboTax 2024 requires a final version

Robi33 — Sun, 02 Mar 2025 00:43:26 GMT

https://www.canada.ca/en/revenue-agency/services/e-services/digital-services-individuals/netfile-overview/certified-software-netfile-program/detailed-information-turbotax.html

CRA Statement about Turbotax

Detailed information for TurboTax

Company name:

Intuit Canada

Product names:

TurboTax (Windows) Certified for the 2018 to 2024 tax years

TurboTax Free (Windows) Certified for the 2018

Support:

turbotax.ca/support

Available services:

Auto-fill my return – 2018 to 2024 tax years
Notice of Assessment via Tax Software – 2018 to 2024 tax years
ReFILE – 2021 to 2024 tax years
T1135 – 2018 to 2024 tax years

Not supported for the 2024 tax year:

Capital Gains (certification in process)
Electronic transmission of Non-Resident Status Returns – Emigrant Returns
Electronic transmission of Form T1134
Electronic transmission of Special Elections & Returns – Forms T217, T2057, T2059, UHT-2900, and E-Documents
Form T2203 – Provincial and Territorial Taxes - Multiple Jurisdictions
Form T1273 – Limited occurrences of Crop inventory valuation and productive capacity and Livestock inventory valuation
More than 4 Selected Financial Data (SFD) entries per self employment type
More than 3 SFD entries for Principal residence
Form T1198 – Statement of Qualifying Retroactive Lump-Sum Payment (certification in process)