topic Re: software error T1198 in Filing

Forms Not Ready

KMcNevin — Fri, 07 Mar 2025 14:05:59 GMT

I am still receiving the error warning about forms not ready - it is also listing the T1198 Form as not supported - but certification in process. Does that mean that it will eventually work? Or should I look at a different system or paper filing as this form wont be an option this tax season?

Any timelines?

Thank you so much.

Re: Forms Not Ready

TurboTax_Susan — Fri, 07 Mar 2025 21:25:59 GMT

The Statement of qualifying retroactive lump-sum payment (T1198) is now available and unlocked in TurboTax Online.

It is available in TurboTax Desktop in Forms mode, but it's still locked. You can see a list of forms that are still in development here: https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/turbotax-say-forms-locked-finalized/L9h4thZZJ_CA_en_CA

Re: Forms Not Ready

KMcNevin — Fri, 07 Mar 2025 21:54:43 GMT

Thank you so much for your response - just to clarify - it will eventually be available in desktop? Or do I need to do my taxes in a different way?

Thank you!

Re: Forms Not Ready

TurboTax_Susan — Thu, 20 Mar 2025 18:18:22 GMT

UPDATE: All forms for 2024 are unlocked.

If you are using TurboTax Desktop, please update your software (Help>Update).

If you are using TurboTax Online, you may need to clear your cache and cookies to see the changes, or you can try using another browser.

Re: Forms Not Ready

Dan1953 — Wed, 12 Mar 2025 13:03:54 GMT

I can open the 2024 T1198 in my 2024 Turbotax. When filling out "Year of payment", the latest i can enter us 2023. Lump sum payment was received in 2024. Will this form be amended?

Re: Forms Not Ready

DWL787 — Wed, 12 Mar 2025 14:33:42 GMT

I see am not only one not able to file my taxes as forms are locked such as T1198; we can see that this is "supposedly going be updated sometime as seem on website here you telling people mid March however Turbo Tax - end of March - now I always have files tax by first week, of March and waiting a whole month is...

PLEASE FIX THIS

Re: Forms Not Ready

Colin2024 — Thu, 13 Mar 2025 15:11:42 GMT

I have the download version.

When will a fix for that be expected?

Re: Forms Not Ready

TurboTaxAniqua — Thu, 13 Mar 2025 22:35:43 GMT

@Dan1953 We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

Re: Forms Not Ready

Al-Ber — Fri, 14 Mar 2025 01:11:38 GMT

Hello,

Responses from the TurboTax team are saying that the issue with the T1198 form is resolved for the online version but will not be resolved for the desktop version before Mid-March, maybe end of March. Why is that?

I'd like an explanation because I can't help but feel like this delay is meant to push more users to your online version.

Thanks

Re: Forms Not Ready

7053613909 — Fri, 14 Mar 2025 16:01:14 GMT

It's not resolved for online users. Still getting the same error code message that the totals don't add but they do.... noon on March14.

Re: software error T1198

Miss A — Fri, 14 Mar 2025 16:10:56 GMT

I encountered same error with T1198 form online. I quadruple checked my addition and amounts on the forms and tried re-entering zeros in unused boxes. I wasted another 25 minutes (add that to last week's time wasted) trying to troubleshoot errors in Turbotax software and I have already submitted payment. I am very frustrated with the errors and delays this year. I have used Turbotax for over a decade and used to recommend to colleagues and family. I will likely look for an alternative next year.

Re: Forms Not Ready

KO56 — Sat, 15 Mar 2025 00:05:09 GMT

I am getting the same error message.

DogMomx2 — Sat, 15 Mar 2025 22:54:05 GMT

DogMomx2 — Sat, 15 Mar 2025 22:53:43 GMT

Re: Forms Not Ready

senna_fan — Sat, 15 Mar 2025 14:16:15 GMT

The desktop version allows me to enter T1198 in forms method but it will not let me put the year as 2024, only 2023 or before.

Re: Forms Not Ready

TurboTaxAniqua — Sat, 15 Mar 2025 17:12:43 GMT

@senna_fan We are aware of the issue. Our development team is working on resolving this issue. We appreciate your patience.

Re: software error T1198

DogMomx2 — Sat, 15 Mar 2025 22:52:32 GMT

Same. Have used it for years. I am also trying to do the T1198 form and my numbers "don't add up" in the boxes - but they do on paper. So frustrated.

Re: Forms Not Ready

DogMomx2 — Sat, 15 Mar 2025 22:56:04 GMT

But the form has a major glitch. The error is that the numbers "don't add up" - but in reality they do. MANY people with lump-sum payments did NOT receive any interest. Can't get past the Turbo Tax math not mathing in the boxes.

Re: software error T1198

DogMomx2 — Sat, 15 Mar 2025 23:01:41 GMT

GLITCH. THEY DO ADD UP.

1	The breakdown of principal (total of boxes 68520 through 68560) must equal the total principal amount (box 68519).

Re: Forms Not Ready

mcutrara1976 — Sun, 16 Mar 2025 14:38:47 GMT

I am trying to enter the information and I am still getting an error due there is no interest payment. When will this be rectified? If not may I get a refund on my purchase and use another program.