topic Re: Can't print my tax form in Printing

Can't print my tax form

17740232202 — Fri, 20 Mar 2026 17:00:13 GMT

Every time I try to print, this message appears.

This should not have happened. Don't worry - your data has been saved.

Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.

Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.

Please check back again soon. We should resolve this quickly.

You can also contact our support team at https://support.turbotax.intuit.ca/contact/

Thanks for your patience,

The TurboTax Team

Re: Can't print my tax form

TurboTax_Susan — Fri, 20 Mar 2026 17:15:31 GMT

Are you preparing your return from outside of Canada? Are you a non-resident?

Re: Can't print my tax form

17740232202 — Sat, 21 Mar 2026 00:20:49 GMT

Both are correct. What’s the difference then?

Re: Can't print my tax form

TurboTax_Susan — Sat, 21 Mar 2026 00:32:17 GMT

We currently have an issue with non-resident returns, which our development team is working to fix ASAP. You'll get an email when the issue is resolved.

Re: Can't print my tax form

batman017 — Sun, 22 Mar 2026 21:05:08 GMT

Any update or ETA on this? We are having the same issue.

Re: Can't print my tax form

TurboTax_Susan — Sun, 22 Mar 2026 21:08:22 GMT

@batman017 Are you preparing your return from outside of Canada? Are you a non-resident?

Re: Can't print my tax form

batman017 — Thu, 26 Mar 2026 15:28:41 GMT

Yes, we are "deemed residents" since we are on a military posting outside of Canada, but are Canadian citizens. Still having the same issue and cannot save it to print it off, keeps giving the error message.

Re: Can't print my tax form

TurboTaxAniqua — Thu, 26 Mar 2026 18:51:58 GMT

@batman017 I've linked your account to the investigation. They are working to resolve this and will send you an email with an update. We appreciate your patience as we work on this.