topic How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks in After you file

How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

agl2005 — Mon, 19 Feb 2024 20:22:32 GMT

Re: How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

TurboTaxBrenda — Mon, 19 Feb 2024 20:24:50 GMT

What happens when you try to NetFile?

Re: How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

agl2005 — Thu, 22 Feb 2024 00:42:55 GMT

I was a bit impatient to Netfile my return.

It has since been resolved by an update of the program.

Merci!

Re: How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

Husky1 — Fri, 23 Feb 2024 19:49:51 GMT

I am still not able to…..it just keeps saying that you can file by the middle of February!

Re: How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

TurboTaxBrenda — Fri, 23 Feb 2024 19:52:09 GMT

You need to close your software and reopen it and make sure you go the updates.

Thank you for choosing TurboTax.

Re: How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

Efb1935 — Fri, 01 Mar 2024 22:48:50 GMT

I am getting a little irritate Turbox Tax said by January 24, it is now March 31, 2024 and it is still not accepting my Taxes, I am very disappointed and will consider trying a new system next year

Re: How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

TurboTaxGinette — Fri, 01 Mar 2024 23:00:35 GMT

As per our TurboTax article: NETFILE Open in Canada: When You Can Start Filing Taxes

When Do You Need to Paper File?

NETFILE isn’t available for everyone. Some individuals who want to file their returns themselves have to mail a paper copy of their return instead of NETFILE.

You cannot NETFILE if:

The CRA doesn’t have your date of birth or Social Insurance Number on file.
You went bankrupt in the past 2 years.
You are a deemed resident and don’t have to pay provincial taxes.
You are filing for a deceased person who died in the tax year or the prior year.
You are an emigrant or non-resident.
Your address is outside Canada.
You have a Canadian-source income from Lloyds of London.

These aren’t the only restrictions. Review the “other” restriction list here to determine if you are required to paper file. You can download the Income Tax and Benefit Return copy for your province, fill it in, print it, and mail it to CRA.

Although you may not be able to NETFILE your return for the above reasons, you can still use TurboTax software to prepare and file your tax return to the CRA & RQ. You will have to print and mail it to your nearest tax center, listed here. For those sending in their provincial return by mail in Québec, review this link for RQ address.

Thank you for choosing TurboTax.

Re: How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

ScruffLily5 — Mon, 16 Jun 2025 13:54:27 GMT

How do I get a copy of my 2024 tax return?

Re: How come I cannot Netfile on February 19, 2024 as indicated in the CRA website ? thanks

TurboTax_Susan — Mon, 16 Jun 2025 14:09:17 GMT

@ScruffLily5 You can see this TurboTax FAQ for step-by-step instructions on how to get a copy of your return: How do I print a copy of my tax return in TurboTax?