topic Re: no return has bee received in my CRA acount in After you file

no return has bee received in my CRA acount

rechie — Wed, 05 Mar 2025 00:04:30 GMT

I did my return with TurboTax desktop 3 days ago, and in my CRA still showing return has not been received, any explication plz?

thx

Re: no return has bee received in my CRA acount

TurboTax_Susan — Wed, 05 Mar 2025 01:56:30 GMT

Did you get a NETFILE confirmation number? If you didn't then your return was not successfully sent, and you'll have to try again.

How do I NETFILE my tax return in TurboTax Online?

In TurboTax Desktop, how do I submit my return to the CRA using NETFILE?

Re: no return has bee received in my CRA acount

rechie — Thu, 06 Mar 2025 01:22:07 GMT

I tried too many times it doesn't give the confirmation number

Re: no return has bee received in my CRA acount

rechie — Fri, 07 Mar 2025 01:25:05 GMT

my easystep in th emenu is not activated

Re: no return has bee received in my CRA acount

TurboTax_Susan — Fri, 07 Mar 2025 19:05:19 GMT

What is the exact error message that you are getting? If you are getting a NETFILE error saying your account is locked, you'll need to contact the Canada Revenue Agency (CRA) and ask for your NETFILE account to be unlocked.

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency