topic Re: Deductions on wrong spouse? How to correct in After you file

Deductions on wrong spouse? How to correct

Lennox1986 — Sun, 23 Mar 2025 18:43:58 GMT

Hello

When entering child care expenses, it should default to the spouse who makes the least, however mine is on the higher income spouse and i cannot correct/change it. Any ideas?

Thanks!

Re: Deductions on wrong spouse? How to correct

Lennox1986 — Mon, 24 Mar 2025 15:09:58 GMT

Does anyone have any idea? Turbotax's "help" won't connect me to a person.

Re: Deductions on wrong spouse? How to correct

TurboTaxBrenda — Mon, 24 Mar 2025 18:25:03 GMT

Did you enter the child care expenses under the spouse that was to claim it?

Re: Deductions on wrong spouse? How to correct

Lennox1986 — Mon, 24 Mar 2025 19:58:39 GMT

Yes, i entered my tax info first (the lower one), then when i added my spouse's tax info it automatically changed it to hers and i didn't notice and posted it, only to notice when i was printing a hard copy.

I've tried to refile and adjust it, but cannot change it, even when it asks if the higher income spouse is eligible and i say no.

Re: Deductions on wrong spouse? How to correct

Lennox1986 — Tue, 25 Mar 2025 20:06:45 GMT

@TurboTaxBrenda any ideas on how to fix it, i'm concerned about giving the wrong info to the government. Thanks!

Re: Deductions on wrong spouse? How to correct

TurboTaxAniqua — Thu, 27 Mar 2025 14:57:10 GMT

@Lennox1986 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

Re: Deductions on wrong spouse? How to correct

Lennox1986 — Thu, 27 Mar 2025 15:49:03 GMT

Awesome thank you!!! That relieves a lot of stress.

Re: Deductions on wrong spouse? How to correct

SamFilgate — Mon, 14 Apr 2025 02:59:24 GMT

Hi there @TurboTaxAniqua

Any news on this issue?
I’m having exactly the same error.

I looked behind the scenes in the ‘Forms’.
On T778 form, it all looked right, but on the Summary form it is wrong and won’t let me change it.

Cheers

Sam Filgate

Re: Deductions on wrong spouse? How to correct

TurboTax_Susan — Sat, 19 Apr 2025 21:30:05 GMT

If you are using TurboTax Online, please clear your browser cache (or use a different browser) and try again.

If you are using TurboTax Desktop, please try updating your software. If the update doesn't work, please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns.

If you are still not able to resolve this issue, please contact our phone support team for more assistance.

Re: Deductions on wrong spouse? How to correct

CarlosB24 — Fri, 20 Feb 2026 14:05:52 GMT

Hello @Lennox1986 - how did you resolve this problem? I am having the same issue with the 2026 version (2025 tax year)

thanks

Re: Deductions on wrong spouse? How to correct

vmclelland — Fri, 13 Mar 2026 17:09:50 GMT

I am having the same issue now in 2026 for the 2025 tax year. I tried clearing my browser cache and re-entering the expenses under the lower-income spouse but it automatically puts them with the higher-income spouse (who used to be the lower-income one). Is there any resolution to this issue yet?

Re: Deductions on wrong spouse? How to correct

CarlosB24 — Fri, 13 Mar 2026 17:13:38 GMT

I ended up transferring the credits from the higher income spouse onto the one with the lower income; however, my current issue is that the software isn’t allowing me to file in Quebec at all. Not even printing to mail…

I am definitely considering changing to ufile after being with Turbotax for so long… too many non sensical issues to deal with the past couple of years

Re: Deductions on wrong spouse? How to correct

TurboTax_Susan — Fri, 13 Mar 2026 17:47:43 GMT

@vmclelland If you are still not able to resolve this issue, please contact our phone support team for more assistance.

@CarlosB24 What is happening when you try to file?

Re: Deductions on wrong spouse? How to correct

CarlosB24 — Fri, 13 Mar 2026 19:33:03 GMT

I spent over 1 hour trying to resolve the issue with support 2 days ago. Check ticket #1772615200931, all the details are there. After more than 1 hr, I had to leave and the call was ended without resolution.

very, very frustrating if you asked me

Re: Deductions on wrong spouse? How to correct

TurboTax_Susan — Fri, 13 Mar 2026 20:03:51 GMT

@CarlosB24 Unfortunately, I'm not able to see the notes from the phone support team.

Try going into Forms mode and look to see if any forms that you don't need are open. If you do see one that you don't need, choose Edit > Forms > Clear Current Form, then Edit > Forms > Close Unused Forms to get rid of it.

If you are using the Quebec form TP-726.7, then unfortunately, that form is still locked, and won't be ready until early April. You won't be able to file your Quebec return until then.