topic Turbo Tax 2020 Won't Launch in Troubleshooting https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbo-tax-2020-won-t-launch/01/1878369#M12534 <P>I just installed TT 2020 Standard both form a CD and Download. The when I try to launch to enter my activation code the TT screen remains blank. I have restarted my PC, uninstalled and reinstalled TT many times...same result.</P><P>I'm using a new Dell PC Windows 10 Home Ver 10.0.19042 Build 19042&nbsp;</P><P>This is very frustrating Please help.</P><P>Thank you</P> Fri, 05 Feb 2021 19:16:47 GMT quinn8665 2021-02-05T19:16:47Z Turbo Tax 2020 Won't Launch https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbo-tax-2020-won-t-launch/01/1878369#M12534 <P>I just installed TT 2020 Standard both form a CD and Download. The when I try to launch to enter my activation code the TT screen remains blank. I have restarted my PC, uninstalled and reinstalled TT many times...same result.</P><P>I'm using a new Dell PC Windows 10 Home Ver 10.0.19042 Build 19042&nbsp;</P><P>This is very frustrating Please help.</P><P>Thank you</P> Fri, 05 Feb 2021 19:16:47 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/turbo-tax-2020-won-t-launch/01/1878369#M12534 quinn8665 2021-02-05T19:16:47Z Re: Turbo Tax 2020 Won't Launch https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-turbo-tax-2020-won-t-launch/01/1879106#M12537 <P>In order to help you with this situation, I believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue.</P> <P>To contact us please follow this link: <A href="https://support.turbotax.intuit.ca/contact/" target="_blank">Contact Us form</A>. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. If the agent cannot resolve your issue please make sure you tell them you want to&nbsp;escalate the issue to a higher level.</P> <P>Thank you for your patience.&nbsp;</P> Fri, 05 Feb 2021 21:17:40 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-turbo-tax-2020-won-t-launch/01/1879106#M12537 TurboImpotGinette 2021-02-05T21:17:40Z Re: Turbo Tax 2020 Won't Launch https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-turbo-tax-2020-won-t-launch/01/1879224#M12538 <DIV class="lia-message-author-with-avatar"><P>TurboImpotGinette,&nbsp;<SPAN>Thank you&nbsp;</SPAN><SPAN>for your prompt reply. I was able to talk to an agent about this problem, unfortunately she indicated that there were many others experiencing the similar issue and that the technical support people are aware of the issue and are working to resolve it.</SPAN></P></DIV><DIV class="lia-message-author-with-avatar"><P>She advised me to wait a few days then try again.</P><P>&nbsp;</P><P>Thanks for your guidance.&nbsp;</P></DIV> Fri, 05 Feb 2021 21:41:03 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-turbo-tax-2020-won-t-launch/01/1879224#M12538 quinn8665 2021-02-05T21:41:03Z Re: Turbo Tax 2020 Won't Launch https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-turbo-tax-2020-won-t-launch/01/1879472#M12539 <P>You are very welcome.&nbsp;</P> <P>Thank you for your patience and for using TurboTax.</P> Fri, 05 Feb 2021 22:30:08 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-turbo-tax-2020-won-t-launch/01/1879472#M12539 TurboImpotGinette 2021-02-05T22:30:08Z
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topic Turbo Tax 2020 Won't Launch in Troubleshooting
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<P>I just installed TT 2020 Standard both form a CD and Download. The when I try to launch to enter my activation code the TT screen remains blank. I have restarted my PC, uninstalled and reinstalled TT many times...same result.</P><P>I'm using a new Dell PC Windows 10 Home Ver 10.0.19042 Build 19042&nbsp;</P><P>This is very frustrating Please help.</P><P>Thank you</P>
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<P>I just installed TT 2020 Standard both form a CD and Download. The when I try to launch to enter my activation code the TT screen remains blank. I have restarted my PC, uninstalled and reinstalled TT many times...same result.</P><P>I'm using a new Dell PC Windows 10 Home Ver 10.0.19042 Build 19042&nbsp;</P><P>This is very frustrating Please help.</P><P>Thank you</P>
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<P>In order to help you with this situation, I believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue.</P> <P>To contact us please follow this link: <A href="https://support.turbotax.intuit.ca/contact/" target="_blank">Contact Us form</A>. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. If the agent cannot resolve your issue please make sure you tell them you want to&nbsp;escalate the issue to a higher level.</P> <P>Thank you for your patience.&nbsp;</P>
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<DIV class="lia-message-author-with-avatar"><P>TurboImpotGinette,&nbsp;<SPAN>Thank you&nbsp;</SPAN><SPAN>for your prompt reply. I was able to talk to an agent about this problem, unfortunately she indicated that there were many others experiencing the similar issue and that the technical support people are aware of the issue and are working to resolve it.</SPAN></P></DIV><DIV class="lia-message-author-with-avatar"><P>She advised me to wait a few days then try again.</P><P>&nbsp;</P><P>Thanks for your guidance.&nbsp;</P></DIV>
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<P>You are very welcome.&nbsp;</P> <P>Thank you for your patience and for using TurboTax.</P>
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<pubDate>Fri, 05 Feb 2021 22:30:08 GMT</pubDate>
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