topic Error at login, can't continue in Troubleshooting https://turbotax.community.intuit.ca/community/troubleshooting/discussion/error-at-login-can-t-continue/01/1969348#M12922 <P>Hi,</P><P>&nbsp;</P><P>I'm getting an error page after login ("This should not have happened. <STRONG>Don't worry - your data has been saved</STRONG>.</P><P>Our TurboTax application has stopped working properly," with the dog.) I have tried deleting cookies and logging in and out several times.</P><P>This first happened saving a T5 page, and then I got the error doing just about anything.</P><P>I was able to almost complete yesterday, and today I was just checking to ensure I hadn't missed anything.</P><P>What should I do now?</P><P>JM</P> Mon, 22 Feb 2021 17:47:02 GMT jason23 2021-02-22T17:47:02Z Error at login, can't continue https://turbotax.community.intuit.ca/community/troubleshooting/discussion/error-at-login-can-t-continue/01/1969348#M12922 <P>Hi,</P><P>&nbsp;</P><P>I'm getting an error page after login ("This should not have happened. <STRONG>Don't worry - your data has been saved</STRONG>.</P><P>Our TurboTax application has stopped working properly," with the dog.) I have tried deleting cookies and logging in and out several times.</P><P>This first happened saving a T5 page, and then I got the error doing just about anything.</P><P>I was able to almost complete yesterday, and today I was just checking to ensure I hadn't missed anything.</P><P>What should I do now?</P><P>JM</P> Mon, 22 Feb 2021 17:47:02 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/error-at-login-can-t-continue/01/1969348#M12922 jason23 2021-02-22T17:47:02Z Re: Error at login, can't continue https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-error-at-login-can-t-continue/01/1969596#M12926 <P>Sorry to hear that you are having difficulties with the software. This message means that the server was overloaded. The issue was resolved and by logging out and logging back into TurboTax, you will be able to continue your tax return. If this does not work right away, please try again in a few minutes.&nbsp;</P> <P><BR /> Thank you for your patience.</P> Mon, 22 Feb 2021 18:14:10 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-error-at-login-can-t-continue/01/1969596#M12926 TurboTaxGinette 2021-02-22T18:14:10Z Re: Error at login, can't continue https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-error-at-login-can-t-continue/01/1969951#M12929 <P>Thanks Ginette. All good now.</P><DIV class="lia-message-author-with-avatar">&nbsp;</DIV> Mon, 22 Feb 2021 18:55:31 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-error-at-login-can-t-continue/01/1969951#M12929 jason23 2021-02-22T18:55:31Z Re: Error at login, can't continue https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-error-at-login-can-t-continue/01/1970134#M12933 <P>You are very welcome.</P> <P>Thank you for using TurboTax.</P> Mon, 22 Feb 2021 19:16:35 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-error-at-login-can-t-continue/01/1970134#M12933 TurboTaxGinette 2021-02-22T19:16:35Z Error encountered trying to Continue a Return https://turbotax.community.intuit.ca/community/troubleshooting/discussion/error-encountered-trying-to-continue-a-return/01/2227841#M14954 <DIV class="media-box-details">I was updating a tax returned and this error appeared and keeps reappearing each time I tried to continue using the same return.</DIV><DIV class="media-box-details"><DIV class="media-box-image"><DIV class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV><P><SPAN>This should not have happened.</SPAN><SPAN>&nbsp;</SPAN><STRONG>Don't worry - your data has been saved</STRONG><SPAN>.</SPAN></P></DIV><DIV class="media-box-details"><P>Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.</P><P>Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.</P><P>Please check back again soon. We should resolve this quickly.</P></DIV></DIV> Sat, 24 Apr 2021 01:25:33 GMT https://turbotax.community.intuit.ca/community/troubleshooting/discussion/error-encountered-trying-to-continue-a-return/01/2227841#M14954 primax2544 2021-04-24T01:25:33Z
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topic Error at login, can't continue in Troubleshooting
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<P>Hi,</P><P>&nbsp;</P><P>I'm getting an error page after login ("This should not have happened. <STRONG>Don't worry - your data has been saved</STRONG>.</P><P>Our TurboTax application has stopped working properly," with the dog.) I have tried deleting cookies and logging in and out several times.</P><P>This first happened saving a T5 page, and then I got the error doing just about anything.</P><P>I was able to almost complete yesterday, and today I was just checking to ensure I hadn't missed anything.</P><P>What should I do now?</P><P>JM</P>
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<P>Hi,</P><P>&nbsp;</P><P>I'm getting an error page after login ("This should not have happened. <STRONG>Don't worry - your data has been saved</STRONG>.</P><P>Our TurboTax application has stopped working properly," with the dog.) I have tried deleting cookies and logging in and out several times.</P><P>This first happened saving a T5 page, and then I got the error doing just about anything.</P><P>I was able to almost complete yesterday, and today I was just checking to ensure I hadn't missed anything.</P><P>What should I do now?</P><P>JM</P>
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<P>Sorry to hear that you are having difficulties with the software. This message means that the server was overloaded. The issue was resolved and by logging out and logging back into TurboTax, you will be able to continue your tax return. If this does not work right away, please try again in a few minutes.&nbsp;</P> <P><BR /> Thank you for your patience.</P>
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<P>Thanks Ginette. All good now.</P><DIV class="lia-message-author-with-avatar">&nbsp;</DIV>
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<P>You are very welcome.</P> <P>Thank you for using TurboTax.</P>
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<pubDate>Mon, 22 Feb 2021 19:16:35 GMT</pubDate>
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<title>Error encountered trying to Continue a Return</title>
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<DIV class="media-box-details">I was updating a tax returned and this error appeared and keeps reappearing each time I tried to continue using the same return.</DIV><DIV class="media-box-details"><DIV class="media-box-image"><DIV class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV><P><SPAN>This should not have happened.</SPAN><SPAN>&nbsp;</SPAN><STRONG>Don't worry - your data has been saved</STRONG><SPAN>.</SPAN></P></DIV><DIV class="media-box-details"><P>Our TurboTax application has stopped working properly. It rarely happens; we're sorry it happened when you were using it.</P><P>Maybe the puppy helps, but you're probably mad and we're already hard at work fixing it.</P><P>Please check back again soon. We should resolve this quickly.</P></DIV></DIV>
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