Return of product - no longer usable.

unhappylongtermuser — Wed, 15 Jan 2025 17:56:26 GMT

Hello,

I just downloaded the 2024 desktop version. It won't install as my CPU is too slow .... Not a choice your software needs to make, ever! Just return the money to my credit card and I will call it quits with TurboTax, NOT interested in the on-line version at all.

PS 1 for your info I am running a 800MHz N100 based mini box under the latest version of Win 11, and it does just fine with anything I have thrown at it so your software should not have any issues at all.

PS 2 the link embedded in the email receipt (see below) you send me does not work

https://elink.prd.intuit.com/ss/c/u001.R_grn2ADu5oqn3CZ5FdySftl7S92RWRrVYz3BnmJxK5TJ81Y-slelQXdFgFU98zK9JRw2q_l4rykiJiH7AovVZFaQ5T8IWW46iRSX8qvvMYNm5Kli9Pf72p1b7d8qDM57tWQ09u4cKMpkBKxDF7_Fw/4d6/nsiwkQT8Th-Zj16JdM7t8A/h4/h001.Uwz5XeDslm8iHqna1P6zxHzHIQH8JD0X_WVdUHjjqOk

I get;

Not Found. Redirecting to https://turbotax.community.intuit.ca/community/canada-english/help/03/en-ca

Re: Return of product - no longer usable.

TurboTaxAniqua — Wed, 15 Jan 2025 18:42:50 GMT

Where did you purchase the product from? Is it a direct purchase from Intuit or Is it a Retail purchase?

You can us this link to request a refund.

Unfortunately, if system requirements are not met, it may cause issues with the installation. If you need help you can contact our phone support so they can assist you with the installation.

To talk to our phone support team.
We're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

Thanks for choosing TurboTax.

topic Return of product - no longer usable. in Troubleshooting

Return of product - no longer usable.

Re: Return of product - no longer usable.