topic Medical year suggests error but it is correct in Troubleshooting

Medical year suggests error but it is correct

cbrussell — Mon, 20 Jan 2025 21:23:23 GMT

I have entered the year I wish to use for my medical expenses and it is correct. But when I review my return, it tells me the year is incorrect (more than 12 months). Is this an error in the program? This is what shows on screen:

21/03/2023 Beginning

20/03/2024 end

Re: Medical year suggests error but it is correct

TurboTaxAniqua — Mon, 20 Jan 2025 22:20:42 GMT

Please choose Medical receipts - 2023 (Unclaimed receipts only) and continue. Then add the same period from 21/03/2023 - 20/03/2024. We have tried on our end and it is not giving any error.

We also suggest to clearing cookies and cache or using a different browser.

Thanks for choosing TurboTax.

Re: Medical year suggests error but it is correct

cbrussell — Mon, 20 Jan 2025 22:38:16 GMT

Sorry, no luck. I cleared the cache and deleted all cookies, even restarted my machine and switched from Foxfire to Edge, same problem:

Errors 1

Medical expenses can only be claimed for a 12 month period ending in 2024. The period you've indicated is greater than 12 months.

Fix

Re: Medical year suggests error but it is correct

TurboTaxAniqua — Mon, 20 Jan 2025 22:59:05 GMT

Please contact our phone support so that they can screenshare to see the issues so they can assist you to get this issue resolved.