topic Re: cpp overpayment in Troubleshooting

cpp overpayment

Tammikm — Sat, 25 Jan 2025 15:50:04 GMT

turbotax 2024 is showing my cpp amount as an overpayment

Re: cpp overpayment

Anonymous — Sat, 25 Jan 2025 16:36:55 GMT

Can you please specify if you are using TurboTax Desktop or Online? and which T-Slips do you have?

Quick suggestion, for CPP, make sure the province of employment is entered correctly (box 10).

Re: cpp overpayment

Tammikm — Sat, 25 Jan 2025 18:35:59 GMT

Desktop. It seemed to have done this after the last update

Re: cpp overpayment

Tammikm — Sat, 25 Jan 2025 18:36:21 GMT

T4 only

Re: cpp overpayment

Anonymous — Sat, 25 Jan 2025 18:45:48 GMT

Verify the information on your T4 are entered properly and the province is also entered. If the exact amount of your CPP is reporting on line 44800, we suggest you to contact our product support team by phone.

They have access to tools we don't have here in Community, like screenshare, and see your return.

Feel free let us know what the result was.

Thank you for choosing TurboTax.

Re: cpp overpayment

Canman221 — Tue, 28 Jan 2025 19:41:30 GMT

Yes, this concern is valid. Since the most recent update CPP contributions are showing up as refundable tax credits, which is totally wrong. I am using the Standard TurboTax downloaded from the TurboTax website. This did not happen prior to the most recent update. These contributions should show up as deductions for CPP not tax credits. When will this be corrected?

Re: cpp overpayment

Tammikm — Tue, 28 Jan 2025 20:53:33 GMT

on mine it was because I did not have the pensionable earnings inputed. after I put that in it was corrected.

Re: cpp overpayment

Canman221 — Tue, 28 Jan 2025 21:22:50 GMT

Wonderful this corrected mine as well. Thank you for the help.😀

Re: cpp overpayment

gprevette — Sat, 01 Mar 2025 18:30:08 GMT

when is this going to be corrected in the next Turbo program update

Re: cpp overpayment

TurboTax_Susan — Sun, 02 Mar 2025 01:50:09 GMT

@gprevette Please make sure that everything is filed out on your T4 slip ex: Box 10 (province), Box 26 (pensionable earnings)…

Re: cpp overpayment

JessicaBlank03 — Tue, 04 Mar 2025 17:15:07 GMT

I am still having this issue. Everything from my T4 is entered correctly and it's still showing the exact amount that I paid to CPP as an overpayment. I called and customer service couldn't help me

Re: cpp overpayment

Tammikm — Tue, 04 Mar 2025 21:01:30 GMT

you need to input the cpp pensionable earnings from your t4, then cpp wont show as an overpayment, I had that issue also. box 26 on T4

Re: cpp overpayment

JessicaBlank03 — Tue, 04 Mar 2025 21:23:00 GMT

I already did that and it didn't fix.

Re: cpp overpayment

TurboTax_Susan — Fri, 07 Mar 2025 17:03:45 GMT

@JessicaBlank03 Please try deleting the T4 and re-entering it.

Re: cpp overpayment

JessicaBlank03 — Fri, 07 Mar 2025 17:32:58 GMT

Thanks! It's corrected now!

Re: cpp overpayment

TurboTaxAniqua — Fri, 07 Mar 2025 17:56:25 GMT

@JessicaBlank03 You're welcome!

Yes, that issue has ben fixed. Thanks for your patience,

Re: cpp overpayment

cab70 — Fri, 07 Mar 2025 20:39:46 GMT

I have entered the CPP deduction from my T4 and it is showing as an overpayment on my tax summary. It is only showing the EI deduction.

Re: cpp overpayment

cab70 — Fri, 07 Mar 2025 20:45:33 GMT

That was the problem - they didn't have an amount in box 26 - thank you

Re: cpp overpayment

MSL55 — Thu, 13 Mar 2025 21:00:11 GMT

I am filing my wife and my taxes jointly on turbotax. I filled in my wife's T4 info including $3052 in CPP deductions. In the tax summary it doesn't show a CPP deduction it shows a CPP overpayment of $3052. My wife retired a couple of years ago and receives a pension but she went back to work and paid CPP. My concern is that we will owe more in tax if this overpayment is reversed and/or also that if her CPP contributions aren't valid then it will reduce her CPP when she does retire. Why did this happen

Re: cpp overpayment

Tammikm — Thu, 13 Mar 2025 21:12:32 GMT

Put in the pensionable earnings. Problem solved