topic Re: "We have detected errors on your tax return" that cannot be fixed. in Troubleshooting

"We have detected errors on your tax return" that cannot be fixed.

Gerbear111 — Thu, 06 Feb 2025 01:54:19 GMT

I get an error that says "You performed one or more overrides that have made you return ineligible for NETFILE." It refers me to the "Loss" form, where there is an incorrect amount of $0.01 that is somehow generated by Turbotax that is not correct or true. I can't even amend it to zero, otherwise I won't be able to file through NETFILE. This has appeared on 3 different 2024 tax files that I am inputting, so obviously a system error. When will this be corrected please?

Re: "We have detected errors on your tax return" that cannot be fixed.

Anonymous — Thu, 06 Feb 2025 01:13:39 GMT

We suggest you to contact our product support team by phone.

They have access to tools we don't have here in Community, like screenshare, and see the issues to escalate into an investigation if needed.

The NETFILE service are now closed for the electronic filing of your return. CRA will re-open NETFILE service on Monday, February 24, 2025

Thank you for choosing TurboTax.