topic Re: CRA Result Code: 84 #95005 in Troubleshooting

CRA Result Code: 84 #95005

ElHarrouk — Mon, 24 Feb 2025 14:43:41 GMT

Hello, this is my first time filing taxes in Canada, I filled all the required information, but I am getting this code, I put the correct date of entry, as well as the income I got for the period of time I was not in Canada during this year, but I am still getting this error, and I cannot file my taxes online through NETFILE.

Re: CRA Result Code: 84 #95005

TurboTaxAniqua — Mon, 24 Feb 2025 22:16:19 GMT

What does the error message state?

Re: CRA Result Code: 84 #95005

Mephis L — Tue, 25 Feb 2025 00:23:26 GMT

Mine said:

Your return has a date of entry indicating that you were an immigrant to Canada, or a date of departure indicating that you were an emigrant. To accurately calculate your world income, the Canada Revenue Agency needs to know your Canadian sourced and your foreign sourced income earned when you were not a resident of Canada. If these net incomes are zero, indicate this on your return as instructed by your software.
You have reported an amount for Canadian sourced and/or foreign sourced income earned when you were not a resident of Canada. To indicate you were an immigrant to Canada, or an emigrant, you must enter a date of entry or a date of departure in your software. Otherwise, remove these amounts of income from your return.
The year in the immigration or emigration date on your return does not equal to the current tax year. You can only report this date on your return if you immigrated or emigrated in the current tax year.Your tax return has not been accepted by the Canada Revenue Agency.

It contains errors that must be corrected. Please review the following errors), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website.

For further assistance, please contact us."

Re: CRA Result Code: 84 #95005

TurboTaxAniqua — Tue, 25 Feb 2025 01:33:09 GMT

Please make sure to check if you are using any locked forms that might be preventing to Netfile.

Re: CRA Result Code: 84 #95005

Samer Harrouk — Tue, 25 Feb 2025 02:32:06 GMT

Your tax return has not been accepted by the Canada Revenue Agency. It contains errors that must be corrected. Please review the following error(s), make the necessary corrections, and try resubmitting your return. For forms or additional information, visit the Canada Revenue Agency website and the Corrections page on the NETFILE website. For further assistance, please contact us.

Most Canadian income tax and benefit returns for 2024, and any balance owing amount, are due on April 30, 2025.

Error Code 95005

One of the following situations applies to your return. Please verify your entries and make the necessary corrections.

1. Your return has a date of entry indicating that you were an immigrant to Canada, or a date of departure indicating that you were an emigrant. To accurately calculate your world income, the Canada Revenue Agency needs to know your Canadian sourced and your foreign sourced income earned when you were not a resident of Canada. If these net incomes are zero, indicate this on your return as instructed by your software.

2. You have reported an amount for Canadian sourced and/or foreign sourced income earned when you were not a resident of Canada. To indicate you were an immigrant to Canada, or an emigrant, you must enter a date of entry or a date of departure in your software. Otherwise, remove these amounts of income from your return.

3. The year in the immigration or emigration date on your return does not equal to the current tax year. You can only report this date on your return if you immigrated or emigrated in the current tax year.

CRA NETFILE result code 84

Re: CRA Result Code: 84 #95005

J2000000 — Tue, 25 Feb 2025 03:07:53 GMT

I am getting the same error message. This needs a resolution asap.

Re: CRA Result Code: 84 #95005

Netfile2024 — Tue, 25 Feb 2025 13:38:53 GMT

I got exactly the same error message and I reached out to CRA to make sure my info is up to date and matching what I've filled in the application and yet I still get the same error message over and over. The info on the CRA end is correct and it should match what I'm entering into the forms.

It seems there's an issue with the residency section of the form that might have a bug.

I've tried using different machines, different browsers, reset the machine, cleared browser history, different days but with no luck.

Re: CRA Result Code: 84 #95005

Netfile2024 — Tue, 25 Feb 2025 14:00:17 GMT

No the forms are not locked.

Re: CRA Result Code: 84 #95005

cabreramelendez — Tue, 25 Feb 2025 18:43:47 GMT

I am also facing this issue. I've reviewed my input information many times and keep getting this error.

Does anyone know if this has been reported or if the Turbotax team is fixing it?

Re: CRA Result Code: 84 #95005

TurboTaxAniqua — Tue, 25 Feb 2025 19:53:09 GMT

@cabreramelendez Please make sure to check if you are using any locked forms that might be preventing to Netfile.

Re: CRA Result Code: 84 #95005

Samer Harrouk — Tue, 25 Feb 2025 20:44:40 GMT

I am not using any locked forms

Re: CRA Result Code: 84 #95005

Sudharshan95 — Tue, 25 Feb 2025 20:48:20 GMT

I am stuck with the same error

Re: CRA Result Code: 84 #95005

cabreramelendez — Tue, 25 Feb 2025 20:54:58 GMT

It doesn't look like so. I even tried with a foreign income slip, as I was advised calling the support team and it didn't work either

Re: CRA Result Code: 84 #95005

cabreramelendez — Tue, 25 Feb 2025 20:55:38 GMT

@TurboTaxAniqua It doesn't look like so. I even tried with a foreign income slip, as I was advised calling the support team and it didn't work either

Re: CRA Result Code: 84 #95005

Lolare — Tue, 25 Feb 2025 20:58:07 GMT

I had the same issue last night, today I was on the phone with support, they couldn’t help me and adviced me to paper file instead or wait until they find a solution (who knows when).

Re: CRA Result Code: 84 #95005

User86 — Tue, 25 Feb 2025 21:52:07 GMT

Does anyone know how to indicate the income before enter Canada in zero as it says in the #95005 instructions?

Re: CRA Result Code: 84 #95005

TurboTaxAniqua — Tue, 25 Feb 2025 23:05:45 GMT

@User86 There is an immigration or emigration date on the return but no entry on line 52920 or 52930 for Canadian sourced non-resident income. Enter “1” on the line if the amount is zero or negative.

Re: CRA Result Code: 84 #95005

Samer Harrouk — Tue, 25 Feb 2025 23:38:20 GMT

There is no line 52920 or 52930

Re: CRA Result Code: 84 #95005

TurboTaxAniqua — Wed, 26 Feb 2025 01:46:27 GMT

@Samer Harrouk We suggest you to contact our Product support team. They have access to tools we don't have here in Community, like screenshare, and investigate this issue for you.

Re: CRA Result Code: 84 #95005

Lolare — Wed, 26 Feb 2025 02:26:19 GMT

Your support team doesn't have an answer to this issue either. I had a call today where I screenshared and there was no solution. So you guys have experience with this issue maybe from last year?