purchased a licence code and trying to download but all I get is a crdownload file

Sam01Mom — Wed, 26 Feb 2025 17:23:32 GMT

This is for 2024 tax year on a Windows 10 PC.

Re: purchased a licence code and trying to download but all I get is a crdownload file

TurboTaxAniqua — Thu, 27 Feb 2025 13:12:55 GMT

For installation issues, make sure you are following these points:

You have the administrator rights on the profile you are installing TurboTax on

You are not trying to install on a cloud

Turn off your antivirus software and Windows Defender, before installation

If the error persist, we suggest you to contact our product support by phone.

Thank you for choosing TurboTax.