Not able to download 2024 tax year Home & Business software

Sam01Mom — Wed, 26 Feb 2025 17:47:19 GMT

Windows 10 PC Desktop

Purchased a License Key for Home & Business. The 'box' shows "download only"

Have gone to turbotax.ca/download, clicked on the 'download' button for Home & Business, but all that downloads is a crdownload file that NEVER seems to open.

I am using Microsoft Edge.

So now what? At least with a CD, I could actually load it on the computer.

Re: Not able to download 2024 tax year Home & Business software

TurboTaxAniqua — Thu, 27 Feb 2025 02:58:40 GMT

For installation issues, make sure you are following these points:

You have the administrator rights on the profile you are installing TurboTax on

You are not trying to install on a cloud

Turn off your antivirus software and Windows Defender, before installation

If the error persist, we suggest you to contact our product support by phone.

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA?uid=m4j5o7no

Thank you for choosing TurboTax.

topic Not able to download 2024 tax year Home & Business software in Troubleshooting

Not able to download 2024 tax year Home & Business software

Re: Not able to download 2024 tax year Home & Business software