topic How do I find the License Code for a turbo tax purchase when I did not get a receipt or email with that information? in Troubleshooting

How do I find the License Code for a turbo tax purchase when I did not get a receipt or email with that information?

brendanto — Wed, 26 Feb 2025 23:22:28 GMT

Purchased desktop version on line from Intuit and did not receive an email receipt with activation code.

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email...

TurboTaxAniqua — Thu, 27 Feb 2025 15:19:52 GMT

Is this a purchase made from a US website or from a Canadian website?

Thanks for choosing TurboTax.

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email...

brendanto — Thu, 27 Feb 2025 15:51:27 GMT

Canadian website

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email...

TurboTaxAniqua — Thu, 27 Feb 2025 16:27:27 GMT

I have sent you a private message please check your inbox.

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email...

Graphic Designer — Sat, 01 Mar 2025 21:53:31 GMT

I got my 2004 Income Tax down by Turbo Tax. When they used my 2003 tax return to fill in my profile, they didn't change my Marital Status information that was supposed to be picked up from my 2003 Income Tax, which was Common Law. Can I get a working c copy of my 2004 Income Tax so I can change my Marital Status to what it should have been. Then I can Refile it.

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email...

TurboTaxAniqua — Sun, 02 Mar 2025 15:13:20 GMT

@Graphic Designer We do not have access to your return for security and privacy reasons. We always suggest to keep a copy of your return for your own records. Generally, you can only request a change to a tax return from any of the last 10 calendar years. To update or change your Marital status please contact CRA directly.

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email...

rmurtax54 — Sat, 17 Jan 2026 19:53:01 GMT

I can't get to a place to enter credit card to pay for 2025 downloaded software. so I did not get a receipt with activation code

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email...

rmurtax54 — Sat, 17 Jan 2026 19:53:19 GMT

canadian

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email with that information?

rmurtax54 — Sat, 17 Jan 2026 19:55:01 GMT

download standard

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email with that information?

rmurtax54 — Sat, 17 Jan 2026 19:58:39 GMT

I just want to purchase the standard canadian package and download it from intuit

Re: How do I find the License Code for a turbo tax purchase when I did not get a receipt or email...

TurboTax_Susan — Sun, 18 Jan 2026 18:16:12 GMT

@rmurtax54 You can buy TurboTax Desktop from our website here: https://turbotax.intuit.ca/tax/software/desktop