topic After clicking "Review" I get an error "This wasn't expected but we're working on it". I tried different browsers, cleared cache and cookies, rebooted but issue persists. in Troubleshooting

After clicking "Review" I get an error "This wasn't expected but we're working on it". I tried different browsers, cleared cache and cookies, rebooted but issue persists.

sharifbakouny — Thu, 27 Feb 2025 18:10:02 GMT

I am using the Self Employed Online Edition.

Re: After clicking "Review" I get an error "This wasn't expected but we're working on it". I trie...

TurboTax_Susan — Fri, 28 Feb 2025 22:29:52 GMT

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

During tax season (from CRA NETFILE opening (mid-February) to the regular filing deadline (April 30), we're available 7 days a week during these hours:

9 AM to midnight ET for English support
9 AM to 9 PM ET for French support

During the rest of the year (May 1 to mid-February), we're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

Re: After clicking "Review" I get an error "This wasn't expected but we're working on it". I trie...

sharifbakouny — Mon, 03 Mar 2025 23:38:01 GMT

I have called twice and the agent was not able to fix the issue. They told me that they added my name to an already opened ticket. The issue isn't fixed yet and I need to file my taxes asap.

Re: After clicking "Review" I get an error "This wasn't expected but we're working on it". I trie...

TurboTaxAniqua — Tue, 04 Mar 2025 13:55:50 GMT

We are aware of the issue and working to get this resolved. We appreciate your patience.