topic I paid for TurboTax Deluxe , then it didn’t file because my forms were locked in Troubleshooting

I paid for TurboTax Deluxe , then it didn’t file because my forms were locked

amanda-fraser0610 — Thu, 27 Feb 2025 20:54:00 GMT

How can I get a refund for paying for deluxe

Re: I paid for TurboTax Deluxe , then it didn’t file because my forms were locked

TurboTaxAniqua — Fri, 28 Feb 2025 12:59:46 GMT

When using TurboTax, you might come across locked forms or a message that says forms aren't finalized. If you see this, you can't finish filing your return.

We're working hard to finalize these forms to align ourselves with CRA requirements. Try filing your return later. TurboTax FAQ: Why does TurboTax say my forms are locked or haven't been finalized?

To submit an online refund request (Subject on approval) : How do I get a refund for a TurboTax product?

Thanks for choosing TurboTax.

Re: I paid for TurboTax Deluxe , then it didn’t file because my forms were locked

meli1278 — Fri, 28 Feb 2025 15:51:23 GMT

Same here! I called, they said they would refund, but never received any refund and still can't file! @TurboTax service is awful this year!!

Re: I paid for TurboTax Deluxe , then it didn’t file because my forms were locked

TurboTaxBrenda — Tue, 04 Mar 2025 12:32:38 GMT

Are you using any of the forms listed in this TurboTax FAQ? Why does TurboTax say my forms are locked or haven't been finalized?