topic Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r... in Troubleshooting

Error Message when trying to “Review” or Continue to review Tax Return—doing this for every return

Mac737 — Sat, 22 Feb 2025 19:34:31 GMT

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

TurboTax_Susan — Sat, 22 Feb 2025 20:40:32 GMT

Please clear your browser cache (or use a different browser) and try again.

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

taxwoeful — Fri, 07 Mar 2025 04:58:10 GMT

I am receiving this message after clearing my cache and trying two different browsers. I was able to successfully send one and then this started happening. What else can I do and what is the time frame to fix this issue?

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

TurboTaxBrenda — Fri, 07 Mar 2025 06:25:45 GMT

Can you please reopen your tax return and try again? It should work now. If not, please let us know exactly where you are at on your return.

Thank you for choosing TurboTax.

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

taxwoeful — Fri, 07 Mar 2025 17:47:21 GMT

The error message continues to show up. I was at the page to click on Netfile, which I did. A message comes up saying it can't be Netfiled until I hit the Review... which I did today, yesterday (and note - I've already done the review several times before in the past couple weeks and it did not give me this error message) and when I hit the Review button, I get this message, which means I can not Netfile my return as it won't let me go past that.

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

taxwoeful — Fri, 07 Mar 2025 17:49:27 GMT

If this error can not be resolved I will need to use another online provider for this service. I expect I will be refunded for my subscription that I have already paid for.

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

TurboTaxAniqua — Fri, 07 Mar 2025 23:30:45 GMT

@taxwoeful Please clear your browser cache (or use a different browser) and try again.

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

taxwoeful — Sat, 15 Mar 2025 16:35:04 GMT

I continue to get the same message - I have cleared the cache multiple times: the message is "this wasn't expected. we are working on it". Is there a Help Desk I can call to help me with this or please refund me my money and I will use another provider.

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

TurboTaxAniqua — Sun, 16 Mar 2025 13:17:43 GMT

We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

Thank you for choosing TurboTax.

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

Mongodguru — Fri, 09 May 2025 13:06:52 GMT

2023 Turbotax

error with Ontario Senior Homeowner Tax error.

How to fix?

Re: Error Message when trying to “Review” or Continue to review Tax Return—doing this for every r...

TurboTax_Susan — Fri, 09 May 2025 13:51:49 GMT

@Mongodguru Can you please provide more information about your problem? What is the exact error message that you are getting? Are you using TurboTax Desktop or TurboTax Online?