topic Received discount offer but intuit site says its expired before the end date/time in Troubleshooting

Received discount offer but intuit site says its expired before the end date/time

b-flow — Mon, 10 Mar 2025 22:44:22 GMT

As a past customer I received the offer for 30% off until March 10th. Thats today. The offer email even has a live countdown that shows I still have over 6 hours left to buy! But when I use the link, the Intuit site says "Sorry this promotion has ended".

Not cool Intuit. Not cool.

Re: Received discount offer but intuit site says its expired before the end date/time

wlightfoot16 — Tue, 11 Mar 2025 17:10:39 GMT

Same with me. But they offered me 20% discount instead.

Re: Revied discount offer but intuit site says its expired before the end date/time

TurboTaxAniqua — Wed, 12 Mar 2025 20:51:05 GMT

@b-flow Those promotions have expiry date and it must be availed by the date listed in the email.

Re: Revied discount offer but intuit site says its expired before the end date/time

wlightfoot16 — Wed, 12 Mar 2025 21:07:22 GMT

I did before expiry date but didn't work. I Notified Turbotax but gave me 20% discount instead. I'm not the only one this happen too.

Re: Revied discount offer but intuit site says its expired before the end date/time

TurboTaxAniqua — Thu, 13 Mar 2025 12:55:31 GMT

@wlightfoot16 We have sent you a private message, please check your Community Inbox.

Re: Revied discount offer but intuit site says its expired before the end date/time

b-flow — Thu, 13 Mar 2025 17:57:08 GMT

You have not paid attention to what I posted. I was if fact trying to redeem the offer by the date listed in the email, and to go one step further the live count-down to the offer's end clearly showed plenty of time left in the day.

Re: Revied discount offer but intuit site says its expired before the end date/time

TurboImpotBrenda1 — Sat, 15 Mar 2025 05:21:02 GMT

We apologize that this has happened to you. Did you happen to call in to let them know of the issue? If not, please let us know if the email you used to create this account is still valid, and if so, we will contact you by PM. Please do not put your email address in here; just say "yes," as this is a public forum and we do not allow any private information.

Thank you for choosing TurboTax.

Re: Revied discount offer but intuit site says its expired before the end date/time

wlightfoot16 — Sat, 15 Mar 2025 17:12:42 GMT

Yes

Re: Revied discount offer but intuit site says its expired before the end date/time

TurboTaxBrenda — Sun, 16 Mar 2025 14:27:45 GMT

@wlightfoot16 & @b-flow You should have received a private message.

Re: Revied discount offer but intuit site says its expired before the end date/time

wlightfoot16 — Sun, 16 Mar 2025 19:46:53 GMT

I can't find where I have private messages?