topic Why do I keep getting the "We're Sorry, Something went wrong" Page after asked if i moved from a province or territory this year? in Troubleshooting

Why do I keep getting the "We're Sorry, Something went wrong" Page after asked if i moved from a province or territory this year?

kellyann-quinton — Sun, 16 Mar 2025 14:16:12 GMT

It has been giving me this page for over 24 hours, I have even tried restarting my taxes and I get the same thing every time.

Re: Why do I keep getting the "We're Sorry, Something went wrong" Page after asked if i moved fro...

TurboTaxAniqua — Sun, 16 Mar 2025 19:06:07 GMT

We are aware of this issue and our development team is working for a resolution. We appreciate your patience.

Than you for choosing TurboTax.

Re: Why do I keep getting the "We're Sorry, Something went wrong" Page after asked if i moved fro...

kellyann-quinton — Sun, 16 Mar 2025 21:06:35 GMT

Is there an estimated time that the issue will be resolved, I would really like to get my taxes done.
Thank you

Re: Why do I keep getting the "We're Sorry, Something went wrong" Page after asked if i moved fro...

TurboTaxAniqua — Mon, 17 Mar 2025 13:49:43 GMT

We are aware of this issue, and our development team is working for a resolution ASAP. Currently we have no ETA. We appreciate your patience.

Re: Why do I keep getting the "We're Sorry, Something went wrong" Page after asked if i moved fro...

kellyann-quinton — Tue, 18 Mar 2025 23:30:34 GMT

Will I be notified once the problem is resolved? I would really like to get my taxes done, but am still getting the message. Have been getting the message since Saturday March 15, 2025.

Re: Why do I keep getting the "We're Sorry, Something went wrong" Page after asked if i moved fro...

TurboTaxAniqua — Wed, 19 Mar 2025 21:45:58 GMT

@kellyann-quinton We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.