topic Error: You have reported a disposition of a principal residence property. New updates are available. Please review your information. Clicking fix does nothing in Troubleshooting

Error: You have reported a disposition of a principal residence property. New updates are available. Please review your information. Clicking fix does nothing

glitteropia — Thu, 20 Mar 2025 23:38:36 GMT

I'm trying to file but I keep getting this error. I click 'fix', I fill out the form but the error doesn't go away so I can't file.

Re: Error: You have reported a disposition of a principal residence property. New updates are available. Please review your information. Clicking fix does nothing

keithk99 — Fri, 21 Mar 2025 19:44:30 GMT

I have the same problem. Can't Netfile because the error won't go away, and I can't go back. I'm stuck.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

TurboTaxAniqua — Sun, 23 Mar 2025 16:48:34 GMT

If you are using TurboTax Desktop, please make sure the software is updated to the new version 00.01.52.

Thank you for choosing TurboTax.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

keithk99 — Sun, 23 Mar 2025 17:21:09 GMT

I'm not using Turbo Tax Desktop

Re: Error: You have reported a disposition of a principal residence property. New updates are available. Please review your information. Clicking fix does nothing

YEGengg — Mon, 24 Mar 2025 13:45:22 GMT

Same Issue on my end, won't let me file and can't clear the errors away. Using TurboTax web version.

Re: Error: You have reported a disposition of a principal residence property. New updates are available. Please review your information. Clicking fix does nothing

terrors_ — Mon, 24 Mar 2025 14:12:25 GMT

Same issue here. I spent over an hour on the phone with Turbo Tax support on Friday and they couldn't fix it.

Their recommendation was to start a new return from scratch, which I tried this morning and it's giving me the SAME error again on my new return.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

TurboImpotBrenda1 — Mon, 24 Mar 2025 18:13:28 GMT

TTO USERS: Here is a workaround: a temporary workaround involves returning to the Tax Home, re-entering the Principal Residence topic, editing the property, and then proceeding through the flow. If the proceeds of disposition for the taxpayer or spouse/partner are missing from the Sale of Principal Residence Summary step (s_sold_principal_residence_sum) after completing the flow, the user must re-enter the property and subsequently remove the initial entry from the summary.

Thank you for choosing TurboTax.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

YEGengg — Mon, 24 Mar 2025 18:56:50 GMT

@TurboImpotBrenda1 Unfortunately this workaround still does not work. I have tried both ways that were noted and issue still comes up.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

terrors_ — Mon, 24 Mar 2025 21:49:17 GMT

That workaround doesn’t fix it at all.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

steph711 — Mon, 24 Mar 2025 23:15:46 GMT

I got this workaround to take for me, after several attempts and filling in some of the gaps in the steps described. This is a pretty bad bug that needs to be addressed, and proper instructions should be provided outlining all the steps to workaround in the meantime.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

TurboTaxAniqua — Wed, 26 Mar 2025 15:14:02 GMT

@steph711 Thanks for the feedback. We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

Re: Error: You have reported a disposition of a principal residence property. New updates are available. Please review your information. Clicking fix does nothing

email2 — Thu, 27 Mar 2025 20:49:23 GMT

I was just finally able to NETFILE -- the error now seems to be fixed online.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

TurboTaxAniqua — Fri, 28 Mar 2025 14:22:03 GMT

@email2 Thank you for the update. Glad to hear that!

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

BiggGT — Wed, 16 Apr 2025 20:24:51 GMT

I had same problem last night and today. I have version 0.01.72.
My son had the same problem and he does have a principal residence.

i opened schedule 3 and under flipped Residence I said NO. Not certain if this will be an issue with CRA but I was able to file all 3 returns.

this is a glitch with QT and they should refund me for this software. I spent 4 hrs on this.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

BiggGT — Wed, 16 Apr 2025 20:29:38 GMT

I went through the flow from the beginning and the principal residence part is only later and it does not apply as I clearly indicated that I did not dispose of a property or residence. Same error occurred with my son’s return he does not have a house as he rents. Go figure.

Re: Error: You have reported a disposition of a principal residence property. New updates are ava...

crosscutoak — Sun, 27 Apr 2025 19:30:26 GMT

Hi,

I had the same error doing the sale of a principal residence, split between spouses on Turbotax. Let me walk you through what I did. I cleared all the forms: Go under the menu- edit - forms and clear all the forms (one of the sub menus under forms). This means, schedule 3, schedule T92091s and also the Principal Residence Worksheet. You know you have done this if if you "close unused forms" and those forms don't show up anymore. Then go to the "Easy Steps" and work through the many questions. Skip them or move on until you get to where you have "have you sold a property". Say "Yes". Then, it will walk you through the steps. This worked for me after many tries and a call to Turbotax call center (good staff but they did not have any idea how to solve it) and trial and error. Hope this works for you.