topic Re: T3 Capital Gain errors fixed by rounding decimals? in Troubleshooting

T3 Capital Gain errors fixed by rounding decimals?

Tamacat — Tue, 25 Feb 2025 19:41:10 GMT

Error message comes back even I entered correctly.

>The sum of box 52 and box 53 (T3) must equal the total capital gain or loss in box 21 of your T3 slip. Please review your imported data.<

I entered same number made made sure 52 + 53 = 21, still error message appears.

21 Total capital gain 1,557.80

52 Total Capital gains before June 25, 2024 817.22

53 Total Capital gains after June 24, 2024 740.58

I rounded the decimals.

21 1,558.00

52 Total Capital gains before June 25, 2024 817.00

53 Total Capital gains after June 24, 2024 741.00

It worked. No more error message.

Is this OK to do?

Re: T3 Capital Gain errors fixed by rounding decimals?

TurboTax_Susan — Wed, 26 Feb 2025 00:35:04 GMT

Unfortunately, at the moment the Schedule 3 is locked, so you won't be able to file at all if you have Capital Gains. We're working hard to finalize this form to align ourselves with CRA requirements, and we hope to have it ready soon.

You can see a list of Forms that still locked here: Why does TurboTax say my forms are locked or haven't been finalized?

Re: T3 Capital Gain errors fixed by rounding decimals?

Tamacat — Wed, 26 Feb 2025 00:46:16 GMT

Why my husband's return doesn't get error message? He has capital gains on T3.

When is it going to be fixed? How do you let us know?

Thank you for reply.

Re: T3 Capital Gain errors fixed by rounding decimals?

TurboTax_Susan — Wed, 26 Feb 2025 01:09:38 GMT

Do you mean your husband was able to file his return? Or that he's not getting the same error on his T3 slip?

Re: T3 Capital Gain errors fixed by rounding decimals?

Tamacat — Wed, 26 Feb 2025 01:45:54 GMT

He doesn't get error message.

I got error message on top of the T3 and RL-16 section. And review section.

He has not filed yet.

Re: T3 Capital Gain errors fixed by rounding decimals?

TurboTaxAniqua — Thu, 27 Feb 2025 00:17:47 GMT

@Tamacat Unfortunately, at the moment the Schedule 3 is locked, so you won't be able to file at all if you have Capital Gains. We're working hard to finalize this form to align ourselves with CRA requirements, and we hope to have it ready soon.

You can see a list of Forms that still locked here: Why does TurboTax say my forms are locked or haven't been finalized?

Re: T3 Capital Gain errors fixed by rounding decimals?

LostB4 — Fri, 07 Mar 2025 17:20:37 GMT

I have this same error message......any update on when there will be a fix?

Blair

Re: T3 Capital Gain errors fixed by rounding decimals?

TurboTaxAniqua — Fri, 07 Mar 2025 18:17:22 GMT

@LostB4 Schedule 3 is still locked by CRA & RQ and not finalized by yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized?

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax for an accurate calculations.

We appreciate your patience.

Re: T3 Capital Gain errors fixed by rounding decimals?

Jawn — Sun, 09 Mar 2025 23:44:30 GMT

How will we know when problem is fixed?

Re: T3 Capital Gain errors fixed by rounding decimals?

TurboTaxAniqua — Mon, 10 Mar 2025 17:11:45 GMT

@Jawn Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized? When the forms are updated CRA we will also update the information here.

Re: T3 Capital Gain errors fixed by rounding decimals?

hfxer — Sat, 15 Mar 2025 12:43:51 GMT

Really disappointed in how Turbotax is handling the issue with this section regarding the T3.

I understand that they have no control over when CRA will accept returns with this section but Turbotax online version could have a pop up window or some kind of notice to tell users what is going on.

I spent hours last night re-entering and even starting whole new returns but was still getting the error message about boxes 52 and 53 needing to add up to box 21. (they do, just basic math)

I have used some form of Turbotax every year for over 20 years but my experience last night has me looking for alternatives .

I know if that form is not approved it applies to all filing software but maybe others will tell people before they redo returns multiple times.

Re: T3 Capital Gain errors fixed by rounding decimals?

TurboTaxAniqua — Sat, 15 Mar 2025 19:59:14 GMT

@hfxer Schedule 3 is still locked by CRA and not finalized by CRA yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized?

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax for an accurate calculations.

We appreciate your patience.

Re: T3 Capital Gain errors fixed by rounding decimals?

hfxer — Sat, 15 Mar 2025 20:42:33 GMT

I know schedule 3 is locked by CRA and understand that there is nothing Turbotax can do.

But I ONLY know that from searching online after hours of entering and re-entering the figures only to have Turbotax keep giving me a warning that boxes 52 and 53 don't total to box 21 when they did.

My issue is it would have been nice for the Turbotax online application to provide that information instead of an error message that did not even make sense.

Instead of the addition warning perhaps a message that that form is not available yet. Then I wouldn't have spent ages trying figure out what was wrong when everything looked right.

Re: T3 Capital Gain errors fixed by rounding decimals?

watermans4 — Fri, 21 Mar 2025 13:09:37 GMT

I had the same frustrating problem. Eventually I entered the same amount in box 52 to agree and match the amount in box 21. Then I deleted the amount in box 53. This solved the error glitch and the error disappeared. Hope this works for you. Cheers, Michael

Re: T3 Capital Gain errors fixed by rounding decimals?

hfxer — Sat, 22 Mar 2025 13:42:41 GMT

I got an email from Turbotax saying the forms are now able to be used.

Logged back in , still getting the same error.

Deleted the form and added it back, still get the error.

Deleted all my T slips and did the import function to get them from CRA and still get the same error.

(the imported figures match my paper slip but I though maybe by importing them Turbotax would put them in a different box but they entered into the same as I had been using)

Still getting the error that the figures in boxes 52 & 53 don't total box 21 but the do total.

And why are there more than one box with the same number ?

Turbotax has two boxes 52 and two box 53 with slightly different text descriptions but my T3 slip just has the numbered box and amount. No indication which of the Turbotax ones is correct.

I think I have put in enough time with this software and after decades will move on to try something else.

Doubt it will be any worse.

Re: T3 Capital Gain errors fixed by rounding decimals?

Tamacat — Sat, 22 Mar 2025 14:42:50 GMT

Hi watermans4,

So do you see the schedule 3 in your completed return PDF?

Does it look OK?

Re: T3 Capital Gain errors fixed by rounding decimals?

Bailey946 — Sat, 22 Mar 2025 15:28:56 GMT

I have exactly the same issue. And have entered and re-entered the T3 and confirmed that Boxes 52 & 53 equal Box 21, but continue to receive the error message so I can't Nettle.

TurboTax needs to fix!

Re: T3 Capital Gain errors fixed by rounding decimals?

TurboTaxAniqua — Sat, 22 Mar 2025 15:31:49 GMT

@Bailey946 For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) will fix the problem.

Re: T3 Capital Gain errors fixed by rounding decimals?

Bailey946 — Sat, 22 Mar 2025 15:43:48 GMT

Thank you, that worked. BUT it is not intuitive and something needs to be changed to avoid confusion.

Re: T3 Capital Gain errors fixed by rounding decimals?

hfxer — Sat, 22 Mar 2025 16:46:37 GMT

What a joke solution, import your slips from CRA but to make them work in our software ignore what the slips say and enter different figures in those boxes .

Might make the form work but I would think CRA would see our numbers don't correspond to the figures they have on our account for those boxes.

Come Turbotax this cannot really be the solution .