topic i've tried logging in/out over 2 days keeps reopening same page cannot do anything and the callback button says unavailable! anyone have turbotax phone number? in Troubleshooting

i've tried logging in/out over 2 days keeps reopening same page cannot do anything and the callback button says unavailable! anyone have turbotax phone number?

cohibacanuck — Wed, 26 Mar 2025 13:01:15 GMT

Re: i've tried logging in/out over 2 days keeps reopening same page cannot do anything and the ca...

TurboTaxBrenda — Wed, 26 Mar 2025 19:08:12 GMT

You can contact our phone support by clicking on this TurboTax link: Contact Us

Thank you for choosing TurboTax.

Re: i've tried logging in/out over 2 days keeps reopening same page cannot do anything and the callback button says unavailable! anyone have turbotax phone number?

mackiee — Sat, 05 Apr 2025 19:51:38 GMT

I used the pension optimizer topic. As the information is loading the screen freezes and I get a message that reads: ww1.2024.caturbotaxonline.com says Status Text.

When I click OK, the screen goes dark and I cannot proceed with anything. HELP

Re: i've tried logging in/out over 2 days keeps reopening same page cannot do anything and the ca...

TurboTax_Susan — Sun, 06 Apr 2025 21:43:04 GMT

@mackiee

Thanks for letting us know about the screen freezing in your TurboTax software. We apologize for any inconvenience this caused.

We are working to resolve your issue, and there should be an update that fixes this problem by the end of next week.