topic I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms on schedule 3 correctly. is this a bug? in Troubleshooting

I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms on schedule 3 correctly. is this a bug?

cfuhr1 — Wed, 26 Mar 2025 18:02:28 GMT

Re: I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms...

TurboTaxBrenda — Wed, 26 Mar 2025 18:29:30 GMT

This is a known issue and will be resolved early next week.

Thank you for choosing TurboTax.

Re: I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms on schedule 3 correctly. is this a bug?

nerdboyjoe — Thu, 27 Mar 2025 01:34:40 GMT

Same problem here. It's an obvious bug. How did this make it through QA? Please fix this ASAP. Also, please let your telephone support people know about this known issue. I've been on the phone with one for over and hour this evening and they haven't heard of this issue before. I've been using TurboTax for 30 years and I've never had any problems until this year.

Re: I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms on schedule 3 correctly. is this a bug?

gjcl — Thu, 27 Mar 2025 14:42:10 GMT

I found this problem some weeks ago. On the first call to Turbotax, the agent didn't know anyhing about the problem. On the second call, the agent could barely understand English and couldn't solve the problem. On the third call, the agent understood right away. and advised it is a know problem. All of this is unsatisfactory.

AS you say, Turbotax should have all their agents aware of what's going on. Also, they should have some way of advising users when the fix is implemented.

Re: I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms...

TurboTax_Susan — Fri, 28 Mar 2025 00:41:36 GMT

If you are using TurboTax Online, this issue should be resolved. T3 slips should split between spouses now.

Re: I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms...

nerdboyjoe — Fri, 28 Mar 2025 00:49:23 GMT

I’m using TurboTax Desktop. When will the issue be fixed there?

Re: I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms...

gjcl — Fri, 28 Mar 2025 14:34:20 GMT

I just checked and the program IS NOT automatically splitting the amounts. I called support and they told me this is an issue you are still working on. Could you please clarify this confusion.

Re: I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms...

TurboTaxAniqua — Fri, 28 Mar 2025 19:36:38 GMT

@nerdboyjoe We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

Re: I'm using TurboTax Premium 2024 and it's not calculating the spousal percentage from T3 forms...

TurboTaxAniqua — Fri, 28 Mar 2025 19:38:08 GMT

We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.